Assistant General Manager

Job Overview Grapetown Vineyard is seeking a dedicated and experienced Assistant General Manager / Operations Support professional to join our team in a fast-paced dining and event-driven environment. We are Fredericksburg's tasting room and Zoo! That's right, Goat Cuddling will be a perk of your job! The ideal candidate will have a strong background in restaurant management, exceptional leadership skills, love animals, and possess the ability to support daily operations while maintaining high standards of guest service. Responsibilities Restaurant Operations Ensure smooth and efficient service. Ensure adherence to company policies, procedures, and service standards. Support opening and closing procedures when scheduled. Maintain cleanliness and organization of dining areas, kitchen spaces, and guest areas. Staff Leadership & Training Supervise and support staff during service. Assist with hiring, interviewing, and onboarding new team members. Train employees on service standards, procedures, and restaurant policies. Foster a positive work environment that promotes teamwork and accountability. Inventory & Supply Management Monitor inventory levels and assist with ordering food, beverage, and operational supplies. Maintain proper storage, organization, and rotation of inventory. Communicate supply needs to management. POS & Cash Management Utilize the Toast POS system for order processing and reporting. Follow proper cash handling procedures. Assist with end-of-shift reconciliation and reporting when necessary. Food Quality & Safety Ensure food preparation meets company standards for quality and presentation. Maintain compliance with food safety and sanitation guidelines. Monitor kitchen operations to ensure consistency and efficiency. Guest Experience Deliver exceptional customer service and ensure a positive dining experience. Address guest concerns promptly and professionally. Monitor service flow to maintain high hospitality standards. Vendor & Event Coordination Assist with vendor coordination for festivals and special events hosted at Bankersmith. Maintain vendor communications and support setup logistics. Help organize vendor lists and event-related operational details. Hospitality Platform Support Assist with managing guest communication and check-ins for property accommodations. Help maintain online hospitality platforms such as: Airbnb Ensure listings are accurate and guest inquiries are handled promptly. Administrative Support Assist with budgeting and cost control initiatives. Maintain operational records and reports as required. Communicate operational updates and issues to leadership.

Job Type:

Full-time Pay:

$55,000.00 - $65,000.00 per year Ability to

Commute:

Fredericksburg, TX 78624 (Required) Ability to

Relocate:

Fredericksburg, TX 78624: Relocate before starting work (Required)

Work Location:

In person