Assistant Manager - Best Friends Pet Hotel

Assistant Manager - Best Friends Pet Hotel

BEST FRIENDS PET CARE INC - 3.0

Rocky Hill, CT Job Details Full-time $21 - $23 an hour 16 hours ago Benefits Employee stock ownership plan Qualifications Animal health monitoring Behavior management Managing pet care teams Staff supervision Pet injury prevention protocols Team supervision Inventory management Operational management Pet health monitoring Staff scheduling Client rapport building Client inquiry handling Animal behavior Team scheduling Mid-level Job shadowing (employee development activity) Team development Pet care record keeping Records management Team training Client management Mentoring Safe environment creation Recruiting Leading team collaboration initiatives Handling customer service requests Communication with pet owners Compliance support tasks Facility management Community relationship building Full Job Description Be the Right Hand to Our Leader! Are you passionate about pets, people, and teamwork? At Best Friends Pet Care, we pride ourselves on delivering exceptional care to pets and their families. We're looking for a dedicated and energetic Assistant Center Manager to support our Center Manager and help lead our team in creating a safe, fun, and thriving environment for furry friends and their owners. As Assistant Center Manager, you'll work hand-in-paw with the Center Manager to keep the facility running seamlessly, ensuring happy pets, delighted clients, and a motivated team. Here's how you'll contribute:

Collaborative Leadership:

Partner with the Center Manager to oversee daily operations and maintain Best Friends Pet Care standards of pet care. Step up as a confident leader in the Center Manager's absence, ensuring smooth operations.

Operational Excellence:

Ensure the facility meets and exceeds cleanliness, safety, and compliance standards. Assist with inventory management, ensuring supplies are well-stocked and expenses are managed. Support payroll processes, scheduling, and day-to-day administrative tasks.

Team Support:

Assist with recruiting, training, mentoring and shadowing team members to ensure top-notch care and service. Help create work schedules that balance business needs with team well-being. Promote ongoing professional development and positive morale among staff.

Client and Community Engagement:

Build trust and strong relationships with pet parents, ensuring they feel confident placing their pet in our care. Handle client inquiries, feedback, and requests with professionalism and enthusiasm. Collaborate on community outreach, promotions, and marketing efforts to grow our presence.

Pet Care Supervision:

Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe. Monitor pet behavior and address any concerns promptly and compassionately. Keep detailed records of pet care, incidents, and daily routines.

Why You'll Love This Role:

Work in an action-packed environment filled with wagging tails, happy barks, and purring companions (must be able to lift large dogs). Join a collaborative team where your ideas and contributions will make a real impact with an employee-owned company (ESOP). Help lead a thriving facility where no two days are the same.

Why You'll Love This Role:

Work in an action-packed environment filled with wagging tails, happy barks, and purring companions (must be able to lift large dogs). Join a collaborative team where your ideas and contributions will make a real impact with an employee-owned company (ESOP). Help lead a thriving facility where no two days are the same. The compensation information below is provided in compliance with applicable state and local pay transparency laws. The anticipated compensation range for this position is $21.00 - $23.00 per hour. Actual compensation may vary based on factors including experience, qualifications, schedule availability, productivity, and business needs. Compensation may also include commissions, incentives, or tips, where applicable. Where required by law, employees will be compensated at least the applicable minimum wage for all hours worked.