Assistant Ops Billing

We're looking for motivated, engaged people to help make everyone's journeys better.

• Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered

Annual Hiring Range/Hourly Rate:

• $23
• $25 Per Hour Benefits
• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Daily review of flight service tickets for accuracy, input corrections into CxP Portal Perform SAP back-flushing Manually create billings for charters (101C) and off-scheduled flight activity Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies Escalate to Account Services Group any billing, pricing and cycle related issues Assist dispatcher with processing of flights, communication with internal and external customers Assist with other tasks and special projects as needed

Qualifications Education:

High school diploma or

GED Work Experience:

Minimum of 1 year of experience in an administrative role is required

Technical Skills:

(Certification, Licenses and Registration) None Language /

Communication Skills:

Ability to communicate well with internal and external customers verbally and in writing

Job Dimensions Geographic Responsibility:

USA Type of Employment:

Full-time Travel %:

None Exemption Classification:

non-exempt

Internal Relationships:

employees at all levels of the organization

External Relationships:

Customers and vendors Work Environment / Requirements of the

Job:

Excellent Microsoft Windows, Excel and Word skills. 2 years of experience in Microsoft Office Suite. Detailed oriented Good basic math, analytical, follow-up, problem solving and organizational skills Familiar with ERP software and SAP experience a plus. Airline and food manufacturing industry experience helpful Ability to adapt well to change and change management Must be able to understand and apply basic knowledge of an ERP system Must have a solid working knowledge of MS Excel and MS Office Must have excellent attention to detail Must thrive in a team

• based environment Must have the ability and desire to meet required timelines, and be proactive in problem solving Budget /

Revenue Responsibility:

(Local Currency) Organization Structure Direct Line Manager (Title): Varies by unit: "GM"; " Mgr , Ops, Finance"; " Spv , Admin, Billing"; "Dir. Of Assembly Proc"; or Mgr , Ops, Multi Process" Dotted Line Manager (Title, if applicable) : 0

Number of Direct Reports:

0

Number of Dotted Line Reports:

0

Estimated Total Size of Team:

2 gategroup Competencies R equired to be S uccessful in the J ob: Thinking

• Information Search and analysis & problem resolution skills Engaging
• Understanding others, Team Leadership and Developing People Inspiring
• Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving
• Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence
• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion
• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility
• We care about what we do, and we understand the impact we have on others and the planet.
• We always look out for each other
• creating a safe workplace environment is everyone's responsibility. Respect
• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
• We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup
• To be considered for this position, please submit your application by 05/11/2026 The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.

They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 05/12/2026 For California Residents, please clic k here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us!