Assistant Property Manager

Assistant Property Manager S&W Consulting Group Malden, MA Job Details Full-time $16 - $20 an hour 12 hours ago Benefits Flexible schedule Referral program Qualifications Mandarin Microsoft Excel Interpersonal skills Customer service English Productivity software Property management Full Job Description S&W Consulting Group is seeking a Property Management Assistant who oversees the resolution and manages the timely completion of day-to-day operational issues at assigned properties or property. Serve as tenant liaison in the building and maintain a high level of tenant satisfaction.

Essential Functions:

Promote, establish and maintain positive relations with tenants via regular proactive communication, meetings and routine follow-up. Regularly inform Property Manager of topics discussed and action items to be addressed. Manage and follow through on the execution of tenant work order requests with building staff and/or outside vendors to completion in a timely manner. Arrange, coordinate and attend new tenant orientation meetings to review tenant welcome package, move-in requirements, general property information, rules & regulations etc. Assist Property Manager with lease contracts and other real-estate forms. Regularly monitor service contractors to ensure service is being delivered as per contract specifications and that insurance and contract documentation is in order. Maintain financial management responsibilities including providing assistance in the preparation of budgets, accruals, reforecasts and reporting budget variances. Analyze current maintenance programs/procedures and make recommendations to Property Manager that ensures operating efficiency and effectiveness. Partner with Property Manager to identify and achieve additional tenant service income. Manage tenant move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection. Coordinate with external contractors (i.e. janitorial, security, etc.) and internal departments (i.e. engineering, accounting, leasing and construction, etc.) to ensure seamless and cost effective customer services is delivered. Work with the construction department, including attendance at tenant improvement meetings and scheduling shutdowns of building services (e.g., electricity, water, HVAC) to avoid delays of landlord work. Coordinate annual tenant warden training and evacuation drills. Assist Property Manager with invoice review and processing Maintain a working knowledge of Company databases and information/reporting tools. Respond to site emergencies when applicable and participate in company emergency response protocol

Requirements and Qualifications:

Greed card, citizen or eligible to work in the

U.S. 0-2

years of property management experience preferred. Know how to use Buildium management software preferred. Fluent in Mandarin and English. Working knowledge and understanding of operating costs, budgeting and related expense control preferred. Demonstrated proficiency with Microsoft Office products to include Word, Excel and PowerPoint required. Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment. Strong verbal and written communication skills. Strong interpersonal skills. Demonstrated ability to respond to a variety of multiple tasks/situations with both creativity and resourcefulness. Ability to work independently and as a productive member of a team. Ability to work under pressure and meet deadlines. Must have a car to travel from property to property.

Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

Flexible schedule Referral program

Work Location:

Multiple locations