Assistant Store Director

Position Summary The Assistant Store Director supports the Store Director in leading all aspects of store operations, driving sales performance, delivering exceptional customer service, and developing a high-performing team. This role ensures daily execution of company standards while fostering a culture focused on safety, accountability, and operational excellence. Key Responsibilities Store Operations & Execution Support overall store operations, ensuring departments are fully staffed, merchandised, and compliant with company standards Oversee daily opening, closing, and operational procedures Ensure execution of merchandising plans, promotional displays, and seasonal programs Monitor inventory levels, shrink, and out-of-stocks to maintain optimal product availability Customer Experience Champion a customer-first culture across all departments Resolve customer concerns quickly and professionally Ensure cleanliness, organization, and an inviting shopping environment Team Leadership & Development Assist in hiring, training, and developing department leaders and associates Provide coaching, feedback, and performance management to drive results Promote engagement, accountability, and teamwork across the store Support leadership succession planning and talent development Financial Performance Partner with Store Director to achieve sales, labor, and profitability goals Monitor key metrics including sales, margin, shrink, and labor efficiency Identify opportunities to improve productivity and reduce costs Safety & Compliance Enforce all safety programs and ensure compliance with company policies Maintain adherence to food safety and sanitation standards Ensure compliance with local, state, and federal regulations Qualifications High school diploma or equivalent required; college degree preferred Previous retail leadership experience required (grocery preferred) Strong leadership, communication, and decision-making skills Ability to manage multiple priorities in a fast-paced environment Flexible schedule, including evenings, weekends, and holidays Physical Requirements Ability to stand, walk, bend, and lift up to 50 lbs Frequent movement throughout all areas of the store Key Competencies Leadership & Team Development Operational Excellence Customer Focus Financial Acumen Problem Solving & Decision Making