Assistant Supervisor

Impact on Business (i.e. business contribution, nature and scope of responsibility, risk and financial management) Interpret and apply established OJG Quality standards and procedures to all finished goods received. Assist Operations Manager in maintaining all WM procedures, functions and reports. Prioritize quality inspection and repairs of all garments received to support the overall goals of the VA warehouse operations. Modify any errors from inspectors on PKMS Consult with Operations Manager whenever anything fails to conform to established quality standards to determine proper action needed to resolve the variation in question. Prepare charge backs work sheets for Operations Manager review. Unpack and sort returns to be created and credited back to customer. Conduct Quality and carton integrity audits. Compiles basic reports following established formats and procedures. May interact with customers, suppliers, or company employees outside immediate work area to give or exchange information. Effectively communicate any variances to quality standards and/or carton integrity audits to resolve the disposition of the products involved. Train and assign staffing necessary to achieve the delivery of an on time high quality product. Innovation and Change (i.e. range and diversity of activities, problems, processes, market dynamics and management challenges that need to be recognized and resolved) Internal & External Customers / Suppliers as well as Third Parties (i.e. include level or job title of customer relationship and the nature of the customer relationship management and service delivery) Anticipate overtime needed and confer with Operations Manager on changes in the work schedule to achieve department/company needs. Maintain employee attendance records People Leadership (i.e. management, motivation and development of staff as well as teamwork) Work closely with chargeback clerk and returns clerk keeping records of quality and returns for reporting and referencing. KPIs? Key Performance Indicators (i.e. How is success defined in this role?) Staying current with quality projects, returns, auditing and chargebacks.