AT&T Management Associate

AT&T Management Associate Texas Management Firm Leon Valley, TX Job Details Full-time $51,909.10 - $58,492.68 a year 21 hours ago Benefits Employee discount Qualifications Hospitality Record keeping Managing customer accounts Customer communication Client onboarding High school diploma or GED Telecommunication Business management Account management Leadership Communication skills Entry level Customer complaint resolution Full Job Description Are you ready to kickstart your career in Management & Client Support? At FS Roadshows, we specialize in client support and account oversight within the telecommunications industry. We are currently seeking an AT&T Management Associate to help oversee and maintain AT&T customer accounts, ensuring a smooth and positive customer experience from onboarding through ongoing support. The AT&T Management Associate plays a key role in supporting daily operations, coordinating account updates, and assisting customers with service enrollment and account adjustments. This position is ideal for someone looking to develop leadership, communication, and business management skills in a fast-paced environment. Key Responsibilities of the AT&T Management Associate Assist with managing and maintaining customer accounts, ensuring all services are accurate and up to date Support the customer onboarding process by helping residents enroll in AT&T services and understand their account features Coordinate account updates, service changes, and troubleshooting requests using internal systems Provide in-person customer support by answering questions and guiding individuals through service options and account functionality Track and document account activity, ensuring all information is properly recorded and organized Work closely to manage team leaders to ensure daily operations and client expectations are met Help maintain a positive customer experience by resolving concerns in a professional and timely manner

Qualifications:

High school diploma or GED preferred Strong communication and interpersonal skills Ability to stay organized and manage multiple tasks Comfortable working directly with customers in a professional setting Quick learner with the ability to adapt to new systems and processes Background in customer service, hospitality, or account support is a plus

Pay:

$51,909.10 - $58,492.68 per year

Benefits:

Employee discount

Work Location:

In person