Automotive Parts Counter Sales Associate

Automotive Parts Counter Sales Associate Jakes Auto Parts LLC Troy, VA 22974 From $17 an hour - Full-time From $17 an hour - Full-time Overview Join our dynamic team as an Automotive Parts Counter Sales Associate, where your enthusiasm and automotive knowledge will drive exceptional customer experiences! In this energetic role, you'll serve as the vital link between customers and our extensive inventory of automotive parts and accessories. Your proactive approach will ensure customers find exactly what they need to keep their vehicles running smoothly. With a focus on sales, customer service, and technical expertise, you'll be empowered to make a real impact every day while advancing your career in the automotive industry. Duties Assist customers in identifying and selecting the correct automotive parts and accessories using product knowledge and inventory systems Provide expert advice on vehicle maintenance, automotive diagnostics, and repair procedures to enhance customer satisfaction Manage inventory control by stocking shelves, conducting stock counts, and ensuring accurate order fulfillment through POS (Point of Sale) systems Handle cash transactions, process payments accurately, and maintain proper cashiering procedures with excellent phone etiquette Collaborate with the service department to support automotive repair and service needs, ensuring seamless communication and customer support Utilize automotive repair knowledge to explain product features and recommend solutions tailored to customer needs Maintain a clean, organized work environment while adhering to safety standards and dealership policies Skills Strong communication skills with the ability to engage effectively with diverse customers in multiple languages (Bilingual or Multilingual skills preferred) Proven experience in retail sales, inventory management, and POS systems with retail math proficiency for accurate transaction processing Knowledge of automotive diagnostics, vehicle maintenance, and automotive service procedures to provide technical guidance Familiarity with dealership operations including CMMS (Computerized Maintenance Management System), inventory control, and order fulfillment processes Excellent organizational skills to manage stock levels, merchandising displays, and documentation efficiently Negotiation skills to assist customers with product selections and resolve any issues confidently Basic proficiency in Microsoft Excel for data tracking and reporting purposes Embark on a rewarding career where your passion for automobiles meets exceptional customer service! We're dedicated to supporting your growth through ongoing training opportunities in automotive repair techniques, sales management strategies, and marketing insights. If you thrive in a fast-paced environment that values initiative and teamwork, this is the perfect role for you!

Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Prescription drug insurance Vision insurance

Work Location:

In person