Automotive Service Advisor/Client Experience Manager

Earn $120,000-$150,000+ | Leadership Growth | Elite Team Culture Car Fix Michigan is not a traditional auto repair company. We are building one of the highest-performing customer service and sales organizations in the automotive industry — and we are looking for high-level people to grow with us. Our advisors are not order takers.

They are:

leaders sales professionals hospitality professionals problem solvers customer advocates We believe the customer experience in automotive is broken.

Most shops:

communicate poorly underdeliver lack professionalism destroy customer trust We built Car Fix differently. Today, our company: generates over $17M annually has one of the strongest cultures in the industry promotes from within invests heavily into leadership and training operates with high standards and high accountability We are looking for someone who: naturally takes ownership communicates with confidence and empathy can multitask at a high level understands sales psychology performs well under pressure genuinely enjoys helping people wants long-term growth Automotive experience is helpful — but not required. We are open to training elite people from: luxury hospitality restaurant management high-end retail phone sales banking account management customer service leadership If you understand people, communication, hospitality, and sales — we can teach you automotive. Compensation & Benefits $120,000-$150,000+ expected first-year compensation Base pay + performance pay Paid training Leadership development Advancement opportunities into management and multi-store leadership Strong team culture and support Schedule & Expectations This is a high-performance, team-first environment.

This position requires:

Saturday availability reliability and urgency willingness to stay until the customer and team are taken care of This is not a "clock out at 5 PM no matter what" type of role.

This Position Is NOT For Someone Who :

avoids accountability dislikes fast-paced environments struggles with communication resists coaching wants to simply clock in and clock out

This Position IS For Someone Who:

wants to become exceptional wants financial growth wants to work around high performers wants to build a serious long-term career takes pride in delivering an incredible customer experience We are looking for people with ownership, professionalism, and strong work ethic. If that sounds like you, apply now — text me directly — 989.906.4304 (Zain, Founder & CEO). We are building something special — and we are very selective about who joins our team.

Job Type:

Full-time Pay:

$103,636.21 - $170,615.65 per year

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person