Automotive Service BDC Representative

Automotive Service BDC Representative Brown-Daub Dodge - 3.4 Bath, PA Job Details Full-time From $16 an hour 15 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) 4% Match Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Customer records maintenance Customer communication Client inquiry handling Individual consumer customer service CRM system proficiency Full Job Description Business Development Coordinator (BDC) - Service Brown-Daub Dodge Bath, PA Brown-Daub Dodge is hiring a Business Development Coordinator (BDC) - Service to support our growing team! As a family-owned dealership with 90 years of experience in the Lehigh Valley , we take pride in our strong tradition of customer service and our commitment to employee growth. If you're reliable, personable, and motivated to build your career in the automotive industry, we'd love to meet you. Benefits Competitive pay Paid vacation and holidays Health benefits including medical, dental, vision, and more Company-paid life insurance 401(k) with company match after 6 months of employment Career growth and development opportunities Employee discounts Employee assistance programs Responsibilities Answer incoming customer calls and follow up regarding service appointments Respond promptly to internet, phone, and chat inquiries using provided templates and scripts Provide basic information and direct customers to the appropriate department or team member Follow up with leads who have not scheduled or attended appointments Work closely with team members, sales staff, and management to support process improvements Use the CRM system daily to document and track all customer interactions Maintain a professional appearance and follow company dress code standards Perform other duties as assigned Schedule 8-hour shifts Monday through Friday Occasional weekends as needed Supplemental Pay Bonus opportunities Why Join Brown-Daub Dealerships? At Brown-Daub, we believe our people are the key to our success. We are proud of our legacy in the Lehigh Valley and continue to build on that foundation by investing in hardworking, positive team members who want to grow with us. If you enjoy helping customers, working in a fast-paced environment, and being part of a strong team, this could be a great fit for you. Apply today to join the Brown-Daub Dealerships team!

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) 4% Match Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Ability to

Commute:

Bath, PA 18014 (Required)

Work Location:

In person