Automotive Service Writer 5 + Years Experience

Automotive Service Advisor / Service Writer 5+ Years experience $75,000-$80,000 Per Year + Performance Bonuses Full-Time | Monday-Friday | No Weekends Stevensville, MD Join a Shop That Respects Experience We're looking for an experienced Automotive Service Advisor / Service Writer who knows how to keep customers informed, repairs moving, and the shop running efficiently. If you have strong automotive knowledge, solid sales ability, and enjoy working with both customers and technicians, we want to hear from you. Our independent repair shop has a strong local reputation, a steady workflow, and a team-focused environment where good employees are valued and supported. What You'll Do Greet customers and build long-term relationships Listen to customer concerns and accurately document vehicle issues Prepare estimates and explain repairs in a clear, professional manner Communicate with technicians throughout the repair process Recommend maintenance and repair services ethically and confidently Manage appointments, workflow, and repair updates Follow up with customers to ensure satisfaction and retention Help maintain an organized, efficient front office What We're Looking For 5+ years experience as an Automotive Service Advisor / Service Writer Strong understanding of automotive systems and repair terminology Excellent communication and customer service skills Ability to sell recommended services professionally and honestly Organized, dependable, and able to multitask in a fast-paced shop Experience with shop management software preferred Valid driver's license required Benefits $75,000-$80,000 annual pay Performance bonuses Health insurance Dental insurance Vision insurance 401(k) with company matching Paid time off Monday-Friday schedule No weekends Stable, full-time employment Supportive team environment Why Work With Us? We're a busy, growing independent automotive repair shop that believes in treating employees with respect. We provide consistent work, a strong team atmosphere, and an environment where experienced professionals can succeed long-term. Apply today if you're ready to join a shop that values professionalism, experience, and customer service.

Pay:

$75,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

automotive service writing: 5 years (Required) Ability to

Commute:

Stevensville, MD 21666 (Required)

Work Location:

In person