AVP Personal Lines Manager

Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Personal Lines Manager for the state of MI. The Personal Lines Manager will be an integral part of a team with responsibility for profit, growth, retention, and expansion of Chubb's personal insurance portfolio in the Troy and Grand Rapids branches. The manager accomplishes these goals through effective agency management, developing and leveraging strong agency relationships, and effectively positioning Chubb as the High-Net-Worth carrier of choice. The manager is also expected to cultivate prospects and work with agents and internal constituents to shepherd them through the sales process. The manager will have the opportunity to work with world-class agents and develop a territory with large High-Net-Worth personal lines accounts. The Personal Lines Manager will reside in the Troy, MI area, and manage agency relationships across the entire state of MI. The Personal Lines Manager will report directly to the VP, Asst. Regional Sales Leader. •The title and job grade for this position will be determined by the candidate's experience. Responsibilities of the Personal Lines Manager include: Growth and stewardship of a $94M+ book of High-Net-Worth business, managing relationships with existing & newly appointed agency partners Ownership of sales processes, including positioning, large account management and production, customer visitation, prospecting and pipeline management, and lead source development Accountability for building meaningful relationships through frequent agency travel, superior service and producer education Marketing, including successfully deploying new products and services, monitoring of competitor activities and marketplace trends, and adding value to agents' sales processes Producer management, including analysis of agency performance and executing business plans to maximize results in support of Chubb's goals and strategies Finding and developing center of influence relationships; connecting agency partners to these lead sources for new client acquisition Collaboration with Underwriting, Risk Consulting, Claims, Branch Administration and all Commercial Lines departments 5+ years personal lines marketing, underwriting, or sales experience Solid technical knowledge; including policy forms and regulatory environment A proven track record of successful sales and negotiating wins Excellent marketing skills, including results analysis and customer service Exceptional oral and written communication ability, as well as effective presentation skills Demonstrated knowledge of agency management and effective business planning The ability to work autonomously and effectively manage multiple priorities