Banquet Captain

Banquet Captain

NORTH OAKS GOLF CLUB INC - 4.5

North Oaks, MN Job Details Part-time | Full-time $20 - $24 an hour 1 day ago Benefits Paid holidays Qualifications Team supervision Coaching Managing hospitality teams Team development Supervising experience Leading team collaboration initiatives Team motivation (leadership skill) Staff development Team building Full Job Description NOGC's mission is to foster lifelong friendships and a sense of community by serving the needs and desires of our membership through exceptional golf, dining, and social activities in a family-focused atmosphere. Our Club is looking for leaders who deliver exceptional experiences every day to join our team. We're only as good as our people—if you take ownership, lead with intention, and elevate those around you, you belong here. Position Overview The Banquet Captain is a highly visible, hands-on leadership role responsible for delivering exceptional member and guest experiences across all banquet events. Serving as a direct extension of the Banquet Manager—especially when the manager is not on site—this position ensures events run smoothly, efficiently, and to standard from start to finish. The ideal candidate is an experienced, proactive leader who anticipates needs, solves problems in real time, and keeps the team aligned through clear communication and confident decision-making. This role is designed to support seamless day-to-day execution by taking ownership of event flow, preparing the team for what comes next, and stepping in wherever needed to ensure success. Responsibilities Acts as an extension of the Banquet Manager; leads the event floor with confidence and ownership. Owns execution from setup through breakdown; ensures alignment with BEO and Run of Show. Directs banquet staff; assigns sections, controls pace, and adjusts in real time. Thinks ahead continuously; anticipates next steps and prepares the team. Leads through proactive problem solving. Serves as the primary on-floor contact for hosts and members. Executes and enforces service standards. Coordinates with culinary and bar teams to ensure smooth event execution. Maintains full awareness of room setup, timing, and service flow. Leads pre-shift communication and keeps the team informed throughout events. Coaches and develops staff through feedback, support, and leading by example. Steps into service roles when needed to support the team and event success. Handles guest and service concerns professionally and promptly.

Required:

Experience in banquet service, hospitality, or event operations. Leadership experience with the ability to guide teams in a fast-paced environment. Strong communication, problem-solving, and organizational skills. High attention to detail and the ability to remain composed under pressure. A proactive, coachable mindset with a commitment to team development and growth. Availability to work nights and weekends. Reliable transportation. Core Competencies Leadership Forward Thinking Problem Solving Communication Composure Coachability Team Development What We're Looking For We're looking for a dependable, service-driven leader who takes ownership, communicates clearly, and helps the team perform at a high level. The right candidate is proactive, coachable, and committed to creating exceptional event experiences. Benefits Competitive compensation Growth opportunities Flexible scheduling Holiday pay Staff meals Scholarship opportunities Golf access on select Mondays