Banquets - Server

DoubleTree by Hilton Hotel Carson

JOB TITLE

Banquet Server

DEPARTMENT

Banquets

REPORTS TO

Banquet Captain

FLSA STATUS

Non-Exempt

PREPARED BY

HR

EFFECTIVE DATE

12/20/2024

SUMMARY:

Effectively communicate with managers and associates. Practice active listening and communication in a timely manner to managers and captains, providing prompt and thorough follow-through. Maintain fiscal responsibility by reducing waste and working safely. Promote empowerment to resolve guest challenges and proactively increase customer service scores.

DUTIES & RESPONSIBILITIES

Report to Banquet Captain at scheduled time and in proper uniform. Locate required equipment for table setting. Complete all assigned setups in a timely manner. Execute banquet meal service as instructed. Perform meal and beverage service efficiently and on time. Complete breakdown after each function and return equipment properly. Assist fellow staff as needed. Communicate all necessary information to supervisors. Maintain cleanliness and care of equipment and work areas. Handle guest requests professionally and promptly. Maintain courteous and positive attitude. Adhere to all hotel policies, liquor laws, and safety regulations. Perform other duties as assigned.

QUALIFICATIONS

Previous banquet experience preferred. Basic knowledge of food and beverage. Knowledge of spirits/beer selection. Ability to multitask and handle high-pressure situations. Strong interpersonal skills.

EDUCATION/EXPERIENCE

Previous banquet or food server experience preferred.

PHYSICAL DEMANDS

Lift up to 25 lbs regularly; occasional lifting of 45 lbs or more. Stand and walk for extended periods.

LANGUAGE SKILLS

Ability to communicate clearly in English.

CERTIFICATES & LICENSES

Food Handler Certificate TIPS Certification

WORK ENVIRONMENT

May include exposure to outdoor and inclement weather conditions.

GROOMING & UNIFORM

Uniform must be worn at all times. Hair must be clean and tied back. No extreme hair colors. Maintain clean, trimmed nails. Wear deodorant. No visible offensive tattoos. Name tags must be worn at all times.

Pay:

$16.90 per hour We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT

(CCPA) As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

CATEGORY EXAMPLES BUSINESS PURPOSE

Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.