Behavioral Health Clerk

Schedule:

Full-time hours can be flexible, but a weekend day is required.

Position Summary:

The Behavioral Health Clerk provides clerical and administrative support to the Behavioral Health Department to ensure efficient daily operations. This role is responsible for maintaining records, scheduling appointments, processing documentation, and supporting communication between staff, patients, and outside agencies while maintaining confidentiality and professionalism.

Job Responsibilities:

Provide clerical support to Behavioral Health staff and leadership Maintain and organize patient and departmental records Assist with scheduling appointments, meetings, and evaluations Enter and update information accurately in electronic systems Prepare, file, scan, and distribute documents as needed Answer phones, respond to inquiries, and direct communications appropriately Track and maintain reports, logs, and departmental documentation Coordinate communication between behavioral health staff, medical staff, and facility personnel Ensure confidentiality of patient and facility information in accordance with HIPAA and organizational policies Assist with audits, compliance reviews, and data collection as assigned Order and maintain office supplies and materials Participate in required trainings and staff meetings Perform other duties as assigned

Position Requirements:

High School Diploma or GED required Minimum of 1 year of clerical or administrative experience preferred Experience in healthcare, behavioral health, or correctional settings preferred Proficient in Microsoft Office and data entry systems Strong organizational and communication skills Ability to maintain confidentiality and handle sensitive information appropriately Skills /

Abilities:

Strong attention to detail and organizational skills Effective verbal and written communication Ability to multitask and prioritize responsibilities Professional demeanor and customer service skills Ability to work independently and within a team environment Basic knowledge of office equipment and computer systems Organizational Expectations Provides a positive and professional representation of CFG Health Systems, LLC. Promotes a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice Adheres to infection control policies and protocols, medication administration and storage procedures, and controlled substance regulations Participate in ongoing quality improvement activities Completes required orientation as directed by the facility Follows facility and OSHA safety rules and procedures while on assignment Follows facility and CFG Health Systems Occurrence Protocol Upholds HIPAA and PREA regulations Punctual and dependable for assigned/confirmed shifts Maintains security clearance for the assigned facility Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employees must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.