Billing Follow Up Associate

We are looking for a detail-oriented Billing Follow Up Associate to support reimbursement activities for a Contract position based in Clearlake, California. In this role, you will help manage claim follow-up, resolve payment issues, and coordinate with patients, payers, and internal teams to keep accounts moving toward timely resolution. This opportunity is well suited for someone who is organized, comfortable working within established procedures, and committed to accuracy and service.

Responsibilities:

• Investigate outstanding insurance and patient accounts to identify barriers to payment and take appropriate follow-up action.
• Prepare, review, and submit billing claims while verifying that documentation and coding details support accurate reimbursement.
• Communicate with patients, government programs, and third-party payers to obtain information needed to process claims and resolve denials.
• Partner with internal departments to gather charge details, clarify account information, and support appeal activity when additional review is required.
• Monitor unpaid and past-due balances, pursue collection steps within established guidelines, and document account activity thoroughly.
• Calculate and apply approved write-offs, debit entries, credit adjustments, and other account corrections as needed.
• Maintain productivity and quality standards by completing assigned work accurately and within expected timelines.
• Provide general administrative and office support related to billing operations and assist with other duties as assigned.