Business Analyst

Business Analyst -

Restaurant POS Platform Location:

Provo, Utah - Hybrid Onsite (3 days onsite preferred) Our Client is seeking a highly motivated Business Analyst to support a Restaurant POS platform that powers end-to-end restaurant operations across both hardware and software environments. This role is ideal for a technically savvy Business Analyst who can effectively collaborate with developers, product managers, UX teams, and technical stakeholders in a fast-paced Agile environment. Key Responsibilities Break down epics and features into actionable user stories with Product Managers and Engineering teams Lead backlog refinement sessions and maintain backlog prioritization Collaborate across Product, UX, Development, and Technical Writing teams Support sprint execution and Agile delivery processes Coordinate release activities, feature flag management, and release verification efforts Perform User Acceptance Testing (UAT) and final story acceptance Facilitate communication with downstream technical stakeholders Identify and remove delivery roadblocks proactively Ensure requirements are outcome-focused and aligned with business goals Required Qualifications Strong Agile/Scrum experience working within SDLC environments Experience with JIRA, Confluence, Slack, and Agile collaboration tools Strong understanding of APIs, integrations, and interconnected systems Experience supporting payment processing, POS, or restaurant technology platforms Ability to work directly with developers and technical teams Experience writing user stories, managing backlogs, and supporting UAT efforts Strong communication and stakeholder management skills Preferred Experience Restaurant POS experience Experience with Toast, Clover, or similar POS platforms Exposure to both hardware and software product environments Business Analyst or Product certifications preferred

Keywords:

Business Analyst, Technical Business Analyst, Agile, Scrum, POS, Point of Sale, Payments, Payment Processing, APIs, Integrations, User Stories, Jira, Confluence, UAT, Restaurant Technology, Toast, Clover, Product Backlog #LI-BR1