Business Analyst

Business Analyst (BA)

Location:

Easton, PA Position Type:

Hybrid Description/Responsibilities:

The primary role of the Business Analyst (BA) is to ensure that business processes and supporting technology systems continue to meet the business project stakeholder's needs. This position is a key liaison between the technical IT staff that implements business process management technology (BPMT)-based solutions, and the line-of-business staff that performs the process work (manually or in conjunction with automated systems). The BA must be able to straddle the IT and business domains and communicate (or broker communications) between each side. This person is a hands-on worker who will capture business requirements, evaluate alternative, recommend solutions, and translate them into project plans, manage the projects to completion. The BA should also be able to drive the creation of current and future state process models as needed to help facilitate consensus on process improvements involving technology implementations. This position deals with the tactical, day-to-day aspects of issue resolution, discovering, validating, documenting and communicating business-related knowledge into technical process solutions that add stakeholder value, and then managing those technical solutions into business deliverables.

Requirements:

B.S. degree (in computer science, engineering or business), with related business discipline experience. Five years' experience as a business analyst managing IT projects efficiently and effectively to completion. Project Management skills or PMP course work and/or certification a plus. Experience working on projects using a variety of business requirement gather techniques, and process redesign methods. Track record of working on projects that delivered different types of business outcomes: revenue growth and customer satisfaction, for example, not just process efficiency or cost reduction. Understanding the System Development Lifecycle and the ability to manage each phase of the lifecycle to completion.

Skills:

Good written and oral communication skills, ability to present to wide audience levels. Good organization skills and the ability to multitask a number of different projects. Knowledge and use of the Microsoft Office Suite of Applications, including MS Teams. Project Mgmt software a plus Process Mapping software a plus