Business Analyst Senior, Enterprise Applications (ERP)

Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions. Lone Star College has been recognized in multiple categories. Campus Marketing Statement Lone Star College-System Office, University Park Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607. Job Description

PURPOSE AND SCOPE

The Business Analyst Senior, Enterprise Applications (ERP) designs, delivers, and maintains highly complex business systems and application process solutions. Applies project management methodology. Develops expertise in several business areas and their integration points to other departments or systems. Contributes to organization success by responding to requests, helping others accomplish required results. A member of a 24/7/365 global department and availability of on-call and after-hour support.

ESSENTIAL JOB FUNCTIONS

Identifies business systems solution requirements by interviewing clients; analyzing work processes and operations; establishing solution objectives; evaluating information systems functionality to identify gaps; measuring the solution impact to business operations Facilitates and occasionally leads or champions the effort to document business requirements with sign-off by business stakeholders, recommends business process redesign where applicable Designs high quality business systems solutions by identifying and evaluating options; preparing functional specifications and configuring the system; resolving solution issues; serving as a bridge between the business and the project team; creating and delivering related user documentation and end-user training Verifies business systems solutions by creating test plans and scripts; conducting unit and integration testing in conjunction with customers using QA processes Maintains delivered solutions by supporting configuration for existing applications; implementing improvements Maintains business systems standards by applying project management methods, tools and processes as best practice frameworks Participates in system patches and upgrades, and other support activities as needed Leads technical projects and may supervise staff Responsible for other reasonable, related duties assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Full working knowledge of job responsibilities, procedures and best practices Ability to be considered a resource for others, helping to clarify problems, adapting and/or modifying established approaches as needed Ability to identify and selects appropriate tools, data, and analysis techniques to diagnose problems and develop solutions Ability to participate in development of improvements and help implement change Actively seeks help in gathering resources, soliciting input, and using a variety of techniques to reach a solution Ability to lead groups through the process of problem solving, soliciting ideas and opinions to form recommendations or action plans, while working to identify and solve issues within the group Ability to translate technical or procedural information into specifications or action plans and to convey technical or complex information to others in non-technical terms Ability to assist in formulating recommendations on difficult problems, and to make recommendations for solving problems of moderate complexity Ability to establish and lead project timelines or short-term goals Ability to motivate others towards completion of tasks and assignments Ability to seek opportunities and sets some goals for own development Ability to often prioritize own work Anticipates consequences of actions, potential problems, or opportunities for change Understands and follows standard operating procedures

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment Interface with internal and external contacts as needed to carry out the functions of the position Work is performed in a climate-controlled office with minimal exposure to safety hazards Required to work on-call and after hours as needed and on a rotating schedule Travel within LSC campuses/locations may be required May regularly travel to different LSC locations May be fully reassigned to other LSC locations if necessary May need to work weekends and outside of core business hours if necessary

REQUIRED QUALIFICATIONS

Bachelor's degree and at least 5 years of experience with IT/application support and 4 years of experience with data analysis, or an equivalent combination of education and experience Experience with PeopleSoft 9.x or greater Experience with PeopleTools 8.5x or greater ITIL Foundation Certification or industry recognized equivalent experience Certified Associate Business Analyst (CABA) or industry recognized equivalent experience

PREFERRED QUALIFICATIONS

Certified Associate in Project Management (CAPM) End-user training experience End-user support experience Salary Hiring salary range is: $80,523 - $92,601 Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary. Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed: Length of time (specific months and years) of employment If the position was full time or part time If the position was paid or unpaid Level of degree completed including date earned. Unofficial transcript for highest earned degree Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted. Benefits Marketing Statement By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more. Special Instructions Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less. How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC). If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify . Lone Star College is an EEO Employer. All positions are subject to a criminal background check.