Business Development Market Manager, Hospice

Our Company Hospice of North Alabama Overview Office Location:

Florence, AL Coverage area:

Lauderdale, Cobert, and Franklin Counties Schedule:

Days, Full Time The Market Manager of Hospice Business Development is responsible for leading and executing growth strategies to increase hospice admissions, expand market share, and strengthen referral relationships within an assigned territory. This role drives sales performance through leadership, coaching, and collaboration with clinical and operational teams while ensuring alignment with the organization's mission of delivering compassionate, patient-centered end-of-life care. This position will also carry a book of business while leading a territory typically in 1-2 geographical markets. Responsibilities Market Growth & Strategy Develop and execute a strategic sales plan to achieve and exceed admission and census goals Analyze market trends, referral patterns, and competitor activity to identify growth opportunities Build and maintain a strong referral pipeline across hospitals, physicians, SNFs, ALFs, and community partners Leadership & Team Development Lead, coach, and develop hospice liaisons and sales team members Conduct regular field rides, performance reviews, and ongoing training Foster a culture of accountability, engagement, and high performance Relationship Management Establish and maintain key relationships with referral sources and community stakeholders Serve as a market ambassador for hospice services and education Partner with clinical leadership to ensure seamless transitions and high-quality patient care Continue to hold accounts and be responsible for a sales goal monthly Performance Management Monitor key performance indicators (KPIs) including admissions, conversion rates, and call activity Utilize CRM tools to track sales activities and outcomes Provide regular reporting and forecasts to senior leadership Collaboration Work closely with Executive Directors, Clinical Directors, and Operations leadership Align sales initiatives with operational capacity and quality outcomes Support marketing initiatives, community events, and brand awareness efforts Qualifications Bachelor's degree in business, Healthcare Administration, Marketing, or related field (preferred) 3-5+ years of healthcare sales experience, preferably in hospice or post-acute care Strong understanding of hospice regulations, referral sources, and reimbursement models Proven track record of meeting or exceeding sales targets Strategic thinking and market analysis Leadership and team development Relationship building and influence Strong communication and presentation skills Data-driven decision making Ability to thrive in a fast-paced, mission-driven environment Admission growth and census targets Referral source development and retention Sales activity metrics (calls, visits, conversions) Market share expansion Team performance and retention Individual performance in assigned territory About our Line of Business At Hospice of North Alabama, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Hospice of North Alabama, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.hospiceofnorthalabama.com. Follow us on Facebook and LinkedIn.