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Regulatory Governance Control Manager - Associate
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JPMorgan Chase Bank, N.A.
Newark, DE (In Person)
Full-Time
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Job Description
Strengthen Wholesale Lending Services' risk framework by driving disciplined governance, monitoring program metrics, and end-to-end control excellence across regulatory programs. As a Control Manager within the Wholesale Lending Services Controls Governance team, you partner with Firmwide Program teams to assess program requirements and operational adherence, and guide business stakeholders to ensure a robust control framework that mitigates risk across all sub-lines of business. You help maintain a sustainable, disciplined end-to-end control environment by identifying and escalating issues with urgency and facilitating timely remediation with the Business. You contribute to top-down assessments and serve as the single point of contact with business partners related to regulatory and policy/standards applicability, while engaging stakeholders at all levels with strong organization, attention to detail, and clear communication. Job Responsibilities
- Drive continuous improvement initiatives and assess changes across policies, standards, and processes to surface and communicate potential gaps or enhancements.
- Assist in the development and management of governance deliverables to support Wholesale Lending Services.
- Conduct metrics monitoring, collaborating with global and local stakeholders on metrics requiring escalation or resolution.
- Act as a key point of contact to foster collaboration between stakeholders and functional groups globally.
- Lead change management with respect to Firmwide and CIB program requirements and influence stakeholders.
- Support the development and implementation of reference materials and communications, and facilitate stakeholder meetings, including preparation of materials and takeaways.
- Present governance program updates to senior stakeholders with clear, concise status and risk narratives. Required Qualifications, Capabilities, and Skills
- Bachelor's degree and at least three years of Banking and Financial Services experience across controls, audit, quality assurance, operational risk management, project management, governance, metrics reporting, or compliance.
- Ability to work with multiple stakeholders across geographies and functions.
- Excellent written and verbal communication with the ability to facilitate stakeholder meetings and interact effectively across all organizational levels.
- Strong critical thinking and data-driven problem solving, with the ability to deliver high-quality results independently and within teams.
- Strong organization and multi-tasking to meet deadlines across multiple assignments, proficiency with MS Office, and flexibility to work shifts. Preferred Qualifications, Capabilities, and Skills
- Experience running regulatory program governance and oversight in a global bank, partnering across the three lines of defense.
- Hands-on experience with monitoring frameworks, metrics design, issue detection, .