Cloud Solutions Change Management SME

Job Title:

Cloud Solutions Change Management SME Job Category:

Communications Time Type:

Full time Minimum Clearance Required to

Start:

TS/SCI with

Polygraph Employee Type:

Regular Percentage of Travel Required:

None Type of Travel:

None •

The Opportunity:

The Cloud Solutions Outreach and Cultural Transformation Specialist is a pivotal role responsible for driving cloud adoption and transformation initiatives within the organization. This position requires a dynamic individual who can effectively engage with customers, partners, and internal stakeholders to improve the cloud onboarding experience and drive a cultural shift. The ideal candidate will have excellent communication skills, customer service skills, and a process-oriented mindset.

Key Responsibilities:

Identify content customers need to understand cloud and develop resources to enable the cloud onboarding experience (from onboarding to provisioning)

• Create surveys to assess customer experiences and identify gaps, providing input to improve processes
• Understand concerns customers have with their cloud transitions, providing documented resources to address them
• Assist with cloud cultural transformation initiatives within the organization, driving adoption and best practices.
• Facilitate cloud enablement discussions and sessions to educate stakeholders on the benefits and capabilities of cloud technologies and address concerns
• Assist in the development of strategy to support organizational wide cultural shift to cloud
• Interact with commercial cloud providers to ensure customers stay updated on the latest offerings and best practices.
• Build and maintain Confluence pages and SiteWorks websites to document cloud processes, best practices, and FAQs.
• Create and update training materials and user guides to keep the user-base informed and educated.
• Be articulate and well-spoken, capable of giving presentations to diverse audiences, including technical and non-technical stakeholders.
• Conduct and/or facilitate workshops and training sessions and prepare related communications to enhance cloud literacy across the organization.
• Author newsletters, whitepapers, and articles to facilitate cultural change
• Develop and implement processes to ensure smooth cloud adoption and ongoing management.
• Gather and analyze metrics to measure the effectiveness of cloud onboarding and organizational concerns, and identify areas for improvement.
• Possess a working understanding of cloud technologies and offerings, including IaaS, PaaS, and SaaS models.
• Ability to work in a fast-paced environment with changing priorities.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• 10+ years of proven experience in change management and in implementing large cultural shifts
• US Citizen with active poly clearance
• Excellent verbal and written communication skills
• Ability to give clear and engaging presentations
• Process-oriented with strong organizational skills
• Experience with Confluence, SiteWorks or similar documentation tools
• Ability to gather and interpret metrics to drive decision-making
• Customer-centric approach with a commitment to meeting and exceeding customer expectations.

Desired Qualifications:

• Certifications in cloud technologies (e.

g.,

AWS Certified Solutions Architect, Microsoft Certified:

Azure Solutions Architect)

• Familiarity with FINOPS practices and tools
• Understanding of industry best practices in regards to Digital Transformation Change Management (Prosci)

• What You Can Expect:

  A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose
• to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers
• every day.

You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $109,800

• $241,600 CACI is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.