Professional - Change Management And Training Lead

Professional - Change Management and Training Lead#26-12380 Secaucus, NJ All On-site Job Description

Description/Comment:

We are seeking a motivated and experienced Change Management and Adoption Specialist to join our team and support the successful deployment of our new Electronic Quality Management System (EQMS). This individual will be responsible for developing and executing a comprehensive change management strategy that includes communication, training, and support initiatives. The ideal candidate will be a passionate and energetic individual who can effectively engage with stakeholders at all levels of the organization to ensure a smooth transition to the new system and drive user adoption. ________________________________________ Key Responsibilities Category Responsibilities Change Management Develop and implement a structured change management plan for the EQMS deployment. Conduct change impact assessments to identify key changes to people, processes, and technology. Identify and manage anticipated resistance to change, and develop strategies to mitigate risks. Establish and track metrics to measure the effectiveness of change management activities and user adoption. Communications Develop and execute a multi-channel communication plan to keep stakeholders informed and engaged throughout the project lifecycle. Craft clear, concise, and compelling messages for various audiences, including leadership, managers, and end-users. Create and manage communication materials such as newsletters, presentations, and intranet content. Training Develop and deliver a comprehensive training program for all EQMS users. Ensure training materials, including user guides, quick reference cards, and video tutorials are available. Conduct training sessions in various formats, such as instructor-led, virtual, and on-demand. Stakeholder Engagement Collaborate with project teams, business leaders, and other stakeholders to ensure alignment and support for the EQMS deployment. Act as a liaison between the project team and end-users to gather feedback and address concerns. Provide coaching and support to managers and supervisors to help them guide their teams through the transition. ________________________________________ Qualifications

• Bachelor's degree in a relevant field, such as Business Administration, Communications, or Organizational Development.
• 3-5 years of experience in a change management, training, or communications role.
• Proven experience supporting large-scale technology deployments, preferably in a regulated industry.
• Familiarity with change management principles, methodologies, and tools. ________________________________________ Preferred Skills/Experience
• Experience with Electronic Quality Management Systems (EQMS) or other quality management software.
• Excellent communication, presentation, and interpersonal skills.
• Strong project management and organizational skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Creative and innovative thinker with a passion for driving user adoption.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." While Mindlance is an equal opportunity employer our clients require that we conduct background checks on all hires who receive a contingent offer of employment. It is understood that any offer extended by Mindlance is contingent on meeting the requirements set forth by the client which may include but are not necessarily limited to: criminal history (including sexual crimes), verification of social security number, employment verification, motor vehicle records (sales staff or any staff receiving car allowance), verification of education, professional licensure where applicable, and debarment authorities. This process is conducted to verify the accuracy of the information provided by the candidate. A guilty misdemeanor or felony conviction on an applicant's record does not in any way render the applicant ineligible for hire however all convictions will be escalated to the compliance team. Offer of Employment Process When making any offer of employment to a successful candidate, Mindlance staff is responsible to the hiring party to inform the candidate of the client's intent to extend a contingent offer of employment. Upon the successful completion of the background check and drug screen, the submission of all Mindlance paperwork along with any client specific documents the associate will be cleared for their assignment. Once the start instructions are received, which is typically the Friday prior to the candidate's start date the associate will receive starting instructions from the account management team.