OCM Program Manager

The OCM Program Manager is responsible for leading organizational change management activities associated with the implementation and rollout of the ERP/SAP system across the enterprise. This role owns the end‑to‑end change strategy and leads a team of OCM specialists, including communications, training, and analysts, to ensure successful user adoption and sustained business outcomes. The OCM Program Manager will partner closely with Executive Sponsors, Business Champions, Business Data Leads, IT, and Program Managers to drive sustainable change and minimize disruption during the transformation. Key Responsibilities Change Strategy & Planning Define and execute the OCM strategy for the SAP program, aligned with overall program objectives and milestones. Develop integrated change management plans including stakeholder engagement, communications, training, adoption, and readiness. Assess organizational change impacts and identify risks, resistance points, and mitigation strategies. Ensure consistency of change approach across all SAP workstreams and deployment waves. Team Leadership & Capability Development Lead, mentor, and manage a team of OCM specialists, including change analysts, communications leads, training leads, and change champions. Set clear goals, priorities, and performance expectations for OCM resources. Ensure workload alignment across the team and effective integration with SAP program workstreams. Build internal change capability and standardize OCM tools, templates, and best practices. Coordinate and manage external change management consultants as needed. Stakeholder Engagement & Leadership Alignment Identify impacted stakeholder groups and create targeted engagement plans. Partner with executive sponsors, senior leaders, and line managers to build visible sponsorship and accountability. Coach leaders and people managers on their role in driving SAP adoption and reinforcing new ways of working. Facilitate workshops, leadership briefings, and change forums as needed. Communications Develop and deliver a comprehensive SAP change communication strategy, including key messages, timing, channels, and audiences. Create and oversee delivery of communication materials (emails, presentations, intranet content, FAQs, roadmaps). Ensure messaging is clear, consistent, and tailored to different stakeholder groups. Coordinate communications with program management, SAP SteerCo team and the Corporate Communications team. Training & Enablement Support the training strategy for SAP end users, including role-based learning paths. Partner with L&D as well as functional teams to help design, develop, and deploy training materials. Ensure training aligns with business processes, system configuration, and go-live readiness. Support super-user and change champion networks to enable peer-to-peer adoption. Adoption, Readiness & Sustainment Define and track adoption metrics, readiness indicators, and change KPIs. Conduct organizational readiness assessments and coordinate corrective actions as needed. Support go-live and post-go-live stabilization, including hypercare support. Develop sustainment plans to reinforce adoption and embed changes into standard operating procedures. Program Integration Act as a core member of the SAP program team, working closely with: Project/Program Management Business Champions Business Data Leads IT Technical Leads System Integrators Ensure OCM deliverables are integrated into the overall SAP program plan. Required Qualifications Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, or a related field. 8-12+ years of experience in Organizational Change Management, preferably supporting large ERP or SAP implementations. Direct experience leading OCM for an SAP rollout (S/4HANA preferred). Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter). Proven ability to influence leaders and stakeholders at all levels. Exceptional communication, facilitation, and presentation skills. Experience working in complex, matrixed organizations. Preferred Qualifications Prosci or equivalent Change Management certification. Experience with multi-site, global, or phased SAP deployments. Background in manufacturing, aerospace, supply chain, finance, or regulated environments. Key Competencies Strategic thinker with strong execution skills Strong leadership presence and credibility High emotional intelligence and stakeholder empathy Ability to manage ambiguity and change at pace Results-oriented with a focus on adoption and outcomes This search is being conducted by a recruiting partner on behalf of a client company. Additional details will be shared with qualified candidates.

Pay:

$130,000.00 - $170,000.00 per year

Benefits:

Relocation assistance People with a criminal record are encouraged to apply Application Question(s): Describe the last ERP transformation you supported. What system was implemented, what modules were in scope, and what were your deliverables? Walk us through your role during cutover. What were your specific deliverables and how did you measure readiness?

Willingness to travel:

25% (Required)

Work Location:

In person