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Identity Access Management (IAM) Analyst
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Maximus
Nashville, TN (In Person)
$86,800 Salary, Full-Time
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Job Description
The Identify Access Management (IAM) Analyst supports the day-to-day operations and process management of Identity and Access Management (IAM) functions, including Incident, Requests, and Change Management tickets. The position plays a key role in coordinating activities, maintaining documentation, and ensuring IAM processes are effective, compliant, and aligned with business needs through reporting, analysis, and communication with internal end users. Essential Duties and Responsibilities
- Perform operational activities for Incident, Problem, Change Management and other existing Operational team functions.
- Schedules, plans, facilitates, and documents all Change Advisory Board (CAB) meetings.
- Assists in the development of all aspects of new Identity and Access Management (IAM) functions, including but not limited to functional requirements gathering, documentation, system/tool design, measure and reporting, audit plan, training, and organizational roll out.
- Collaborate with additional IT and security teams to ensure alignment between IAM processes and the business workflows that they support.
- Monitors the efficacy of established IAM processes using trend analysis, adherence tracking, and automated reporting. Reports findings to Manager of IAM for feedback/action.
- Assists with documentation and administrative support for Major Incident response and Problem Management investigations.
- Compiles IAM reports on a monthly and quarterly, and as needed basis for leadership.
- Works with applicable teams to coordinate training on established Information Security pillars and is responsible for ensuring all training documentation is accurate and up to date. This includes but is not limited to employee onboarding, annual training and system training.
- Creates and updates IAM process documentation, including and not limited to user guides, policy documents, process flows, and training materials.
- Using available data, works to propose, implement, communicate, and organize roll out of improvements of established IAM functions. Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years in the Information Security, Identity and Access Management realm.
- Experience and familiarity with Information Security concepts such as the Principle of Least Privilege and risk management.
- Working knowledge of one or more of the following: Sailpoint IdentityNow, Cyberark Privilege Cloud, Cyberark Endpoint Privilege Manager, and Netwrix Password Policy Enforcer.
- Working knowledge of Microsoft Office (especially Excel) and Microsoft Teams.
- Experience with an ITAM ticketing system. (ServiceNow preferred.)
- Ability to communicate effectively in a business environment.