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Senior Change Management Specialist
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Navy Federal Credit Union
Vienna, VA (In Person)
Full-Time
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Job Description
Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and adoption strategies, and engage with stakeholders across all levels. Support the planning and execution of communication and stakeholder engagement activities through change initiatives, organizational campaigns, stakeholder enablement, and risk culture building programs. Provide day-to-day coaching, content review, and prioritization support to junior team members. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks, and influencing stakeholder alignment. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. 5+ years of experience in change management or related field. Complete knowledge and understanding of business area/specialization. Strategic communication. Executive stakeholder management. Change risk mitigation. Coaching and mentoring. Cross-functional collaboration. Advanced knowledge of change frameworks (e.g., ADKAR, Kotter). Strong leadership and influence skills. Experience managing change in large-scale initiatives. Advanced stakeholder influence techniques. Experience with AI-enabled change tools. Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience. Desired Qualifications Master's Degree or MBA. Prosci or equivalent certification. Significant Communications experience. Proficiency in tools like Staffbase and AEM.