DEPUTY EXECUTIVE OFFICER, ENTERPRISE INFORMATION MANAGEMENT

DEPUTY EXECUTIVE OFFICER, ENTERPRISE INFORMATION MANAGEMENT

Los Angeles County Metropolitan Transportation Authority (CA) Los Angeles, CA Job Details $156,561.60 - $235,976.00 a year 1 day ago Qualifications English Full Job Description JOB Develops, supports, and provides all technology necessary for Metro's staff engaged in providing enterprise-wide information management and applications strategy functions, while interfacing with all business units for the purpose of business/IT (Information Technology) strategy development, solution discovery, application service management, risk management, and relationship management to effectively and efficiently achieve the organizational objectives. This leadership position in Information Technology Services (ITS) will oversee the development of the ITS annual budget, oversee development and maintenance of technology policies, and lead cross functional teams to identify transit oriented technology solutions.

Recruitment Timelines:

Interviews are projected to be scheduled for the week of June 8, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

EXAMPLE OF DUTIES

Oversees, manages and leverages the entire life cycle of IT investments in information management systems from defining and targeting the investment mix, to planning the portfolio structure and packaging, to communicating the portfolio plan and measuring resultsAdministers public and agency policy regarding enterprise information managementManages all information technology applications/software systems for Metro, including enterprise applications, electronic content management, geographic information systems, and business applicationsDevelops new and improves existing software systems across all platforms, including desktop, web, and mobilePlans, directs, and coordinates unit activities which develop, implement, administer, and maintain information management systems within the agencyPrioritizes work requests and IT resourcesIdentifies process improvementsReviews and ensures KPIs (Key Performance Indicators) have appropriate priorityServes as the business relationship linkage between business units and ITFocuses on strategic initiatives and plans, being proactive, anticipatory, and driving in nature, and providing significant value to business unitsEvaluates existing and emerging technology to define standards and introduce new and enhanced technology solutions; analyzes technical information to stay up to date on current technology advances and evaluate potential applicability to Metro's needsAssumes lead role in enabling business units to achieve their objectives through the effective use of technology; facilitates the planning and execution of business changesDevelops enterprise content management strategy to enable efficient organization and management of documents, records, web content, and other digital media/information shared internally for workforce productivity improvement and knowledge management purposes, and externally with partners, suppliers, customers, and communities for improved business processes and performanceDirects the preparation of requests for proposals (RFPs) for various assigned projectsOversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projectsSelects, assigns, and manages staff to ensure compliance with all hiring and promotion policies and procedures; responds to employee grievances and concerns; coaches and mentors employees; and prepares, reviews and approves performance evaluationsAdvises CITO (Chief Information Technology Officer) regarding technology training needsProcures necessary products and talentManages departments, including developing, monitoring and adhering to Metro's policies, procedures, and budget, and achieving unit goals and objectivesMay be required to perform other related job duties

SUPPLEMENTAL INFORMATION

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Theories, principles, and practices of information systems, including Software Development Life Cycle (SDLC,) Information Technology Infrastructure Library (ITIL) standards, and Capability Maturity Model (CMM)Enterprise systems and applications, including enterprise resource planning (ERP,) enterprise content management (ECM,) supply chain management (SCM,) customer relationship management (CRM,) and geographic information systems (GIS)Various technologies, including web applications, client-servers, databases, cloud storage and cloud computing, and operating system platforms, servers and networks, and their major vendorsApplication design concepts and developmentIT networks using cable media or wireless mediaApplicable local, state, and federal laws, rules and regulations governing information systems within a public agency environmentProject management principles, methodology, and applicationBasics of the transit industryLong-range information systems strategic planning methodology and techniquesPublic agency procurement procedures and contract administrationAdministrative and financial business concepts and practicesModern organizational management theorySkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Planning, organizing, and directing the work of information systems functionsPlanning, implementing, and overseeing support of the agency's IT application portfolioApplication development in platform as a service (PaaS) and software as a service (SaaS)Information technology architectureCloud systems administrationBusiness analyticsDetermining strategies to achieve goalsCritical thinkingAnalyzing situations, identifying problems, implementing solutions, and evaluating outcomesExercising sound judgment and creativity in making decisionsProgram and time managementCommunicating effectively orally and in writingInteracting professionally with various levels of Metro employees, the Board of Directors, and outside representativesSupervising, training, and motivating assigned staffLeadershipAbility to (defined as a present competence to perform an observable behavior or produce an observable result)Understand business process and process improvementsDeliver projects on time and within budgetWork with all lines of businesses in the agencyWork with all levels of staff in the agencyOversee and manage large-scale projects serving a diverse group of stakeholders across all business units within MetroManage large-scale mission critical, 7x24x365 systemsUnderstand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreementsPrepare comprehensive reports and correspondencePlan financial and staffing needsMake financial decisions within a budgetTravel to offsite locationsRead, write, speak, and understand EnglishSpecial ConditionsThis job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirementsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this jobMetro provides reasonable accommodation to enable individuals with disabilities to perform the essential functionsThis classification is at-will and the incumbent serves at the pleasure of the hiring authorityContributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried outWorking ConditionsTypical office situationClose exposure to computer monitors and video screenPhysical Effort RequiredSitting at a desk or tableOperate a telephone or other telecommunications device and communicate through the mediumType and use a keyboard and mouse to perform necessary computer-based functionsCommunicating through speech in the English language requiredSA