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Customer Analyst
Job
Adecco
Midway City, CA (In Person)
$57,200 Salary, Full-Time
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Job Description
Customer Analyst at Adecco Customer Analyst at Adecco in Midway City, California Posted in about 19 hours ago.
Type:
full-timeJob Description:
Adecco Creative and Marketing partnered with a Korean based automotive enterprise to hire a Customer Feedback Associate.Job Title:
Customer Feedback Associate Location:
Onsite 5 days a week inFountain Valley, CA Employment Type:
Temporary, 3 months with possible extensionPay:
$25-$30/hr Purpose Support in the management of the implementation of Customer Experience programs that improve retailer performance and guest experience. Key Responsibilities Maintain databases of customer experience data. Conduct queries, data analysis and forecasting by integrating other databases. Document and maintain department procedures & policies for Customer Feedback initiatives (e.g., dataflow to/from suppliers, report procedures, program approvals). Identify issues and improvement opportunities. Conduct data analytics and advanced data discovery analysis to integrate with customer experience programs. Monitor program effectiveness, troubleshoot potential issues, and provide suggestions for improvement. Job requirements Bachelors degree required. Related work experience. Excellent problem solving and analytical skills. Excellent written and oral communication skills. Must have highly effective verbal and written skills. Self-motivated, high initiative works well independently with little to moderate direction. Excellent Collaboration with multiple departments and stakeholders Exceptional time management skills. Excellent project management skills. Strong computer skills - Microsoft Office, Word, PowerPoint, Excel, Access, and Outlook.Fine print:
This is a W2 position. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws. Equal Opportunity Employer/Veterans/Disabled Must be authorized to work in the U.S. without employer sponsorship. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers