Business Analyst

Under general direction provided by the Information Technology Manager I (CSPS Project), the incumbent is responsible for performing a variety of complex analytical and Information Technology (IT) support activities for the CSPS IT Project, a project to improve replace the current personnel and payroll systems. CSPS will deliver a modern solution for Human Capital Management (HCM) including core HR functionality (position control, personnel administration, benefits administration, and time management) and Payroll with employee self-service, streamlined business processes using innovative technology solutions. The incumbent will perform a wide variety of analytical activities in the areas of business process analysis, system design analysis, problem resolution, legislative analysis, and consultation. The IT Specialist I will combine complex analysis for business needs with project management tasks, which includes personnel and payroll systems design planning and implementation activities for a highly complex IT project. To support the responsibilities, the incumbent must demonstrate the highest level of expertise in business systems analysis techniques and System Development Lifecycle (SDLC) practices, the Project Management Lifecycle (PMLC), CA-Project Management Framework (PMF), and an understanding of customer service concepts.

Duties Performed:

(Candidates must perform the following functions with or without reasonable accommodations.) Participate in business requirements elicitation sessions with IT and Program area resources to document business, functional and other software requirement specifications in applicable formats. Identify documented functions and their related requirements and designate relative to the following classifications: functional; non-functional; and project transition which encompasses data conversion requirements for the future payroll/personnel replacement system; categorize any relationship to the functionalities of the potential software packages under consideration as mandatory or desirable; Attend project meetings to discuss status reports, assignments, recommendations, research results, or product information; Participate in the project activities and development of required project documentation. Ensure requirements traceability and manage requirements change control activities to ensure that technical solutions satisfy the business needs and the applicability within the software solutions under consideration; Collaborate with business and other technical staff to identify appropriate strategies and implementation plans to meet business objectives and system development; Define and design software solutions using specification development industry standards and methodologies; Develop and maintain software documentation for each phase of the SDLC to ensure maintainability. Collaborate with the SCO program/technical areas and external project stakeholders to analyze the probable technical application of the information documented, the relevancy to business requirements associated with the payroll system, both current and future needs; determine and present the potential impact to existing legacy systems, while considering the impending development of the modernization of the state's personnel payroll systems, focusing on the impacted systems, workflows, data security and privacy characteristics and enterprise architecture; Document business processes and assist in the overall assessment of the needed system architecture flexible enough to address business requirements; Formulate business cases and research analysis reports; Assist the Business Leads providing IT consultation to the business owners to support the business programs Identify and document test scenarios and test scripts using

IBM DOORS.

Participate in all test phases and identify and document defects found and work with the system integrator to resolve and re-test until the solution is working as required. Provide updates to management on the status of testing and system acceptance. Represent the SCO on various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the state's personnel and payroll project goals and objectives using information technology methods; engage in business relationships requiring tact and perspective; Apply industry standardized project management methodologies according to the Project Management Body of Knowledge (PMBOK) and California Project Management Framework (CA-PMF) as well as processes defined within the SCO's IT Service Management framework and guidelines from the Information Technology Infrastructure Library (ITIL®) as applicable; Coordinate the review of requirement documents and obtain sign off from various program representatives, governance boards and stakeholders; Develop and sustain cooperative working relationships with project stakeholders; Develop and sustain cooperative working relationships with project stakeholders through all project phases. You will find additional information about the job in the Duty Statement . Working Conditions Training and Development applicants will be considered. Position is contingent upon final budgetary approval. Appointments will not be processed prior to July 1, 2026. This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to

I-5, I-80, US 50 & US 99.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Minimum Requirements You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #:

JC-517130

Position #(s): 051-221-1402-999

Working Title:

Business Analyst Classification:

INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00

• $8,729.00 A $7,163.00
• $9,599.00 B $7,864.00
• $10,537.

00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of

Positions:

1

Work Location:

Sacramento County Telework:

Hybrid Job Type:

Permanent, Full Time Facility:

California State Payroll System Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future. The California State Payroll System (CSPS) Project at the State Controller's Office plays a vital role in modernizing the state's human resources and payroll infrastructure. This project leads the implementation of an innovative Human Capital Management system that will streamline services for 300,000 state employees. The team manages the development of essential functions including personnel administration, payroll processing, benefits management, and employee self-service capabilities. By joining CSPS, you'll be at the center of a historic transformation, contributing to solutions that will enhance government operations for decades to come. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller's Office. How did you hear about us? Take our survey! Special Requirements A resume is required. A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.

Take the required examination here:

Information Technology Specialist I Examination Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

5/18/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.

CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to:

State Controller's Office Human Resources Attn:

Human Resources Office, J.W. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at:

State Controller's Office Human Resources Attn:

Human Resources Office, J.W. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento , CA 95814 Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date. 08:00 AM

• 05:00 PM Required Application Package Documents The following items are required to be submitted with your application.

Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.

CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications

• Please submit a Statement of Qualifications (SOQ) responding to the prompts below.

The SOQ should be no longer than one page in length and size 12 font. Applications submitted without a SOQ in a narrative format will automatically be excluded from the recruitment process. Describe your experience and the qualifications you possess that would make you a successful candidate for this position. Resumes and cover letters cannot be substituted for the SOQs. Applications submitted without the SOQ will not be considered for the position. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to uphold SCO's

T.R.U.S.T.E.D

values Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust. Ability to communicate effectively while using tact and good judgment Ability to work under pressure with changing priorities and/or deadlines Ability to formulate and recommend policies and procedures Ability to analyze and resolve complex business problems Ability to make critical and timely decisions Ability to work well with others at all levels Strong customer services skills Excellent attendance and dependability Knowledge of State of California personnel and payroll policies and procedures Knowledge of emerging technologies and their application to business processes Knowledge of the Systems Development Lifecycle (SDLC) principles and practices Knowledge of application and implementation of information systems to meet organizational requirements Experience with IBM Doors and SharePoint Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Jesse Rios (916) 322-3682 jrios@sco.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

SCO EEO Officer (916) 324-2223

California Relay Service:

1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.