Service Operations Business Analyst

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we're making it reality. For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. Bloom Energy, the leader in disruptive energy solutions based on its world changing fuel cell technology is looking for a CRM Business Analyst to join its world class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today's most exciting technologies. This role will be based in San Jose, CA. This is a fully on-site, in office role 5 days a week.

Job Title:

Business Analyst Job Description

• Collect and analyze department and company metrics
• Create and present results to management up to executive level
• Create and modify business applications in Quick Base and Salesforce Lightning
• Create and modify reports in Oracle ERP
• Drive process improvement by identifying needs and working to find efficient, workable solutions
• Create and modify department processes and procedures

Location:

San Jose headquarters

Role and Responsibilities:

Collect and analyze department and company metrics Create and present results to management up to executive level Create and modify business applications in Quick Base and Salesforce Lightning Create and modify reports in Oracle ERP Drive process improvement by identifying needs and working to find efficient, workable solutions Create and modify department processes and procedures

Skills and Experience:

Masters Degree or BS with 5 plus years of relevant experience Experience with Salesforce and/or Oracle desirable Experience with Quick Base desirable Detail oriented and experience writing procedures and developing processes Excellent verbal and written skills Power user in Excel, can do pivots, macros, automated reporting Proficient in Word, PowerPoint Bloom Energy's mission is to make clean, reliable, and affordable energy for everyone in the world. The Company's product, the Bloom Energy Server, delivers highly reliable and resilient, 'Always-On' electric power that is clean and sustainable. Bloom's customers include twenty-five of the Fortune 100 companies and leaders in cloud services and data centers, healthcare, retail, financial services, utilities and many other industries. For more information, visit www.bloomenergy.com Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result. #BEI2024 #LI-SH1

Salary Ranges:

$98,400.00 - $141,600.00 We are aware there are instances where individuals are receiving job offers that fraudulently allege to be from Bloom Energy or one of our business units. This type of fraud can be carried out through false websites, or through fake e-mails claiming to be from the company or social media. We never ask for personal information such as your bank account, Social Security numbers or National ID's, via social media or chat-based applications, nor do we send or request payments for the purchase of business related equipment. If you suspect fraud, please report it to your local authorities immediately. Bloom Energy's mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA's Mars Program, the company's founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom's unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence. Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom's customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.