Business Process Analyst

Business Process Analyst Ventura, CA Job Details Full-time $100,589.49 - $130,766.35 a year 1 day ago Qualifications Project team coordination Requirements specification Technical documentation Collaborating with government agencies Research Mid-level Improving operational efficiency Digital transformation Change management Driver's License Policy & process development Driving Requirements analysis Performance Improvement (PI) User acceptance testing Technical writing Developing new training programs Training & development Project stakeholder communication Training delivery Business process modeling Analytics Stakeholder management Full Job Description JOB Incumbents in this class perform professional analytical work involving the evaluation, documentation, and improvement of court business processes, operational procedures, and supporting information systems. Under general supervision, analyze workflows, identify operational enhancement opportunities, document business requirements, and assist in implementing technology and process improvement that supports the Court's mission, service delivery, and compliance with applicable rules and policies. Incumbents act as a change agent driving effective deployments and execute system configuration changes across one or more operating functions and/or case management systems.

DISTINGUISHING CHARACTERISTICS

The Business Process Analyst is a journey-level professional classification in the Business Process Analyst series and coordinate work activities with project teams or subject matter experts. Incumbents perform analytical work supporting operational improvement initiatives, system implementations, and business process documentation. Assignments may range from routine to moderately complex initiatives and are performed with general guidance from management or senior analysts.

EXAMPLE OF DUTIES

The following duties are typical of those performed by this class. Other related duties may also be performed. Incumbents may not necessarily perform all the duties listed.

Analyze and document court business processes, workflows, and operational procedures.

Gather and document functional and business requirements for case management systems and other technology platforms.

Assist functional unit management and key stakeholders to identify, define, and analyze operational problems and recommend process improvement solutions.

Prepare workflow diagrams, process maps, and technical documentation.

Participate in court technology projects including system implementations and enhancements.

Support system configuration, testing, and validation activities including user acceptance testing.

Research court operational practices and compile analytical reports.

Assist with change management activities including stakeholder communication and training materials.

Facilitate meetings with operational staff to gather information and clarify requirements.

Monitor operational performance following implementation of new systems or processes.

Act as a liaison and subject matter expert between departmental end-users, technical staff, consultants and other governmental organizations in the analysis, design, configuration, testing, and ongoing enhancement of case management systems to ensure optimal operational performance.

Participate in state-wide initiatives related to shared case management systems operational functions and digital transformation.

Read, interpret, and analyze case management systems and functional technical literature, and translate findings into non-technical documentation the end-user can comprehend and utilize.

Assist in business process reengineering and improvement initiatives in consultation with impacted internal and external stakeholdersConsolidate complex information into clear, cohesive, and actionable written materials to support management analysis and decision making.

Assist in developing an overall change management strategy for the court ensuring changes are effectively communicated, adopted, and sustained across affected stakeholders.

Monitor, analyze, and report business and systems impact of changes to the California Rules of Court. Identify risks, dependencies, and required system or procedural updates to ensure compliance and continuity of operations.

Serves as a subject matter expert and resource to support the development and consistency of business practices.

Develop training curriculum and conduct formal training sessions covering assigned systems modules or business processes; evaluate training effectiveness and recommend improvements to support user adoption and operational effectiveness.

Participates in studies of new and existing programs and special projects to assess feasibility and resolve problems through organizational, procedural, technical and fiscal research and analysis.

Develop policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.

SUPPLEMENTAL INFORMATION DEADLINE DATE

The recruitment will close on Friday, April 17, 2026.THIS

POSITION REQUIRES POSSESION OF A VALID CALIFORNIA DRIVER'S LICENSE DUE TO THE NEED TO DRIVE TO OTHER COURT LOCATIONS, AT TIMES WITH VERY LITTLE NOTICE. APPLICATION EVALUATION

All applications received will be evaluated based on the requirements of the position. A comparative screening will be conducted to determine which of the applicants will be selected for invitation to the next step of the screening and selection process. Those individuals who are invited to continue to the next step in the screening and selection process will be contacted via the email address they provided in their application.

SKILLS ASSESSMENT

Job related written or practical assessment may be administered for this position.

Date:

TBDSELECTION INTERVIEW

The interviews may be consolidated into one process or expanded into multiple interviews contingent upon the size and quantity of the candidate pool. Following the evaluation of the applications, the most qualified candidates may be invited to an oral board panel interview or directly to the selection interview. If an oral board panel interview is conducted, top candidates from the oral board panel interview will be invited to the selection interview with the hiring manager and/or members of the court executive management team.

Date:

TBDPERSONAL QUALIFICATIONS

All applicants must possess the personal qualifications generally recognized as essential to being an outstanding public employee, including integrity, initiative, dependability, courtesy, good judgment, and the ability to work with others as a team and follow instructions.

CONDITIONS OF EMPLOYMENT

Working in any of the Ventura Superior Court facilities requires employees to be subject to security screening by security personnel who use a combination of walk-through and handheld screening devices.