Job Description
Business Analyst, IT
English
Jacksonville, FL, US
Who we are
Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the wear channel in the U.S. and Canada.
Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strongmitment to industry-leading labour, environmental andernance practices throughout its supply chain in accordance with itsprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.
The opportunity
Configures, tests, analyzes and supports WMS applications (supply chain management, order management, warehousing, transportation, and distribution) in support of coreanizational functions and business processes.
The role
Essential Functions:
Performs analysis of business processes, proposes procedures and processes to users and oversees implementation of new processes and related documentation
Defines business requirements for system changes, works closely with the software development team to develop system changes, test changes and manage implementation of new functionality with IT resources and users
Supports users in understanding the use of business application software, specifically JD Edwards (Sales and Financials)
Creates documentation of new processes or procedures; testing documentation; specifications or proposals; training materials; all in a Continuous improvement / system development life cycle context
Supports and is familiar with Sarbanes Oxley requirements
Applies provenmunication, analytical, and problem-solving skills to help maximize the benefit of IT system investments across multiple facilities
Acts as first line support for issue resolution
Provides rotating on-call support
Performs other duties as assigned to meet business needs.
The requirements
Education and Experience:
Associate degree or equivalent training (apprenticeship program, trades certification) + Minimum of 5 years of relevant experience
OR
University degree + Minimum of 3 years of relevant experience
Kledge and Skills:
Detailed kledge of operations and procedures to resolve straightforward issues
Good understanding of how the other sectors of business interplay and affect the department
OR
Provides professional services using standard procedure and specific kledge
Problem Solving and Complexity
Identifies and resolves immediate problems affecting team
AND/OR
Researches and analyzes data from familiar areas to determine appropriate actions
Updates or modifies working methods in own role based on defined procedures
May be required to exercise judgement in the interpretation of policies and procedures
Leadership, Planning, and Organizing
Supervises and coordinates efficient use of resources
Leads operational team members
Ensures achievement of results on a short-term basis
AND/OR
Organizes most aspects of own work according to pre-established deadlines and priorities
Works collaboratively with team members to deliver outputs
Communication
Provides guidance, advice and answers to members of the team
Regularly train or act as a resource
OR
Provides information of a specialized nature and when requested, interpretation through circumscribed research
Impact of Decisions
Day-to-day decisions affect the operational and/or sales effectiveness of the team
First point of contact for technical input or escalation to resolve immediate issues
OR
Operates with standardized practices and processes
May have a direct impact on the delivery of services to others
Typically, supervision of progress and results
Decisions and actions taken mostly impact a unique location or unit
Additional Skills:
Bachelor's degree or equivalent experience/qualifications
Must be system and process oriented
Strong analytical skills, including database queries
Good interpersonal skill and is able to work in a team-based environment (local or remote)
Able to effectively prioritize and multi-task on regular and routine basis
Proven success working closely with functional end users
Able to adapt to changing priorities; change resilience
Strong MS Office capabilities - Excel, Access, etc.
Strong process analysis and documentation
ERP experience required: JD Edwards or equivalent is a requirement (Sales & Finance, Distribution a plus)
Some domestic travel required; limited travel to Canada required, Valid passport required
Hearing is required in order to hear instructions, receive information from various sources, and understand safety warnings
Vision is required in order to read instructions, interpret data, and formulate metrics
What's in it for you?
Join a publicly tradedpany dual-listed on NYSE and TSX with great potential
Be part of a workplace w meaningful connections and teamwork are celebrated
From local to international, be ready to work alongside a diverse group of colleagues
Benefit from mentorship and continuous development opportunities
Take advantage of our attractive benefits packages
We want to get to k you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.
We thank all applicants for their interest, however, only those selected for interviews will be contacted.
Find your fit with us
We aremitted to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.