IT Business Analyst

About 1HMX 1HMX, is a global leader in Human Machine eXperience (HMX) solutions, delivering innovative, high-performance products that power the future of human interaction with technology. Our portfolio includes electro-mechanical assemblies, virtual reality components, infection control interfaces, and industrial and medical display systems. With a focus on quality, precision, and customer satisfaction, we support a wide range of industries from our state-of-the-art manufacturing facilities. Job Summary As an AI Solutions Specialist, you will be the primary owner of AI tooling and automation initiatives across 1HMX. This role combines hands-on administration of deployed AI systems with collaborative solution development alongside business stakeholders. You will partner with teams across the organization to identify opportunities, design and build AI-powered solutions, and see them through deployment and adoption. Adept at bridging technical capability with practical business need, you bring a builder's mindset and a communicator's instincts to a company that moves fast and values impact. The AI tooling space is evolving daily, experience with all the tools is not required, but some relevant experience is required with a strong motivation to learn quickly. Duties/Responsibilities Administer and maintain deployed AI platforms, tools, integrations, and automation workflows, ensuring reliability, performance, and availability across the organization (US, UK, and Asia operations). Partner with department stakeholders across 1HMX to identify manual, redundant, or software-driven processes that are candidates for AI-assisted automation or optimization. Gather and translate business requirements into AI solution designs, including workflow automation, intelligent reporting, document processing, and data extraction use cases. Develop and deploy AI-powered agentic solutions leveraging large language models (LLMs), APIs, and integration platforms such as Power Automate, Azure AI services, and custom tooling. Build and maintain AI-assisted reporting and analytics solutions that surface actionable insights from ERP and operational data, with a focus on Infor SyteLine 10. Evaluate and evolve AI tools, vendors, and architectures; develop business case proposals covering ROI, resource requirements, data privacy considerations, and implementation timelines. Create end-user documentation and training materials; provide ongoing support and adoption coaching for deployed AI solutions across business teams. Monitor AI system performance, manage prompt configurations and model parameters, and implement continuous improvements based on user feedback and evolving business needs. Design and deploy agentic desktop automation solutions that autonomously execute multi-step workflows, interact with desktop applications, and reduce manual intervention in repetitive software-driven processes across business teams. Develop and manage AI-assisted software development orchestration pipelines that coordinate coding assistance, automated testing, code review, and deployment tasks using agent frameworks integrated with the Microsoft development toolchain. Stay current with advancements in AI and automation technologies; evaluate applicability to 1HMX business needs and proactively bring forward opportunities for innovation. Education and Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; equivalent work experience considered. 2+ years of experience in IT, software development, business analysis, or a related technical role, with demonstrated exposure to AI or automation tooling. Hands-on experience building or deploying AI-powered tools, automation workflows, or intelligent applications using LLM APIs (CoPilot, Chat GPT/Codex, Claude, Ollama, Grok, Perplexity, or similar open-source models). Proficiency with APIs and scripting languages (Python, JavaScript, PowerShell, Typescript, Markdown) and integration platforms (Power Automate, Logic Apps, or equivalent). Ability to translate ambiguous business problems into structured AI solution designs with clear scope, requirements, and success criteria; hands-on experience with agentic frameworks (e.g., AutoGen, Semantic Kernel, Microsoft Copilot Studio) or desktop automation tools (e.g., Power Automate Desktop, Claude Computer Use and Cowork, Perplexity Computer, OpenClaw, or Playwright) is a strong plus. Strong cross-functional communication skills; comfortable presenting technical concepts to non-technical stakeholders and gathering requirements from diverse teams. Interest or experience in AI-assisted software development orchestration using VS Code, Codex, Claude Code or OpenCode; including coding agents, automated testing pipelines, or CI/CD integration with AI tooling via Azure DevOps or GitHub Actions. Familiarity with the following tools and platforms in a professional capacity:

AI & LLM

Automation & Integration:

CoPilot, OpenAI Chat GPT, Anthropic Claude, Meta Ollama, X.ai Grok, Perplexity, or open-source LLMs (Mistral, Phi, LLaMA)

Automation & Integration:

Claude Cowork, OpenClaw, Power Automate, Azure Logic Apps, or similar Microsoft-stack automation platforms Microsoft 365: SharePoint, Teams, Power Platform, Entra ID, Azure AI Services Programming /

Scripting:

Python, JavaScript, PowerShell, SQL, Typescript, Markdown Data & Reporting:

Power

BI, SSRS, SQL

Server, or similar BI/reporting tools

AI Infrastructure:

Vector databases (Qdrant or similar open-source), RAG frameworks, knowledge base tooling, and agentic/desktop automation frameworks (Semantic Kernel, AutoGen, Power Automate Desktop)

ERP:

Infor SyteLine 10 (SL10) or comparable manufacturing

ERP Version Control & Dev Tools:

Git, VS Code, Azure DevOps, GitHub Actions, or similar Microsoft-aligned dev toolchain Preferred Qualifications Experience with physical manufacturing, especially electronics manufacturing companies. Relevant certifications, such as:

Microsoft Certified:

Azure AI Engineer Associate or Azure Administrator Associate Experience with agentic desktop automation frameworks (e.g., AutoGen, Semantic Kernel, or browser/desktop automation tools) Experience with AI development orchestration tools such as LangChain, AutoGen, Semantic Kernel, or similar agent frameworks Power Platform Functional Consultant or Power Automate certifications Background in business process improvement, lean methodologies, or operational efficiency in a manufacturing environment.