Salesforce Business Analyst

at Insight Global in Naperville, Illinois, United States Job Description Job Description Support the Product Owner directly with Salesforce backlog management Refine, document, and maintain user stories and acceptance criteria Lead and participate in backlog refinement sessions Ensure requirements are clearly documented for developers and testers Perform proactive research and refinement ahead of stakeholder reviews Coordinate requirements across multiple teams with varying delivery models Support ongoing enhancements and change initiatives within Salesforce We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Local to Naperville, IL and able to be onsite 2-3 days per week 5+ years of Business Analyst experience (most recent experience most important) Strong Salesforce experience, including Financial Services Cloud ( FSC ) Wealth Management / Wealth Banking domain experience Hands-on Agile experience Strong user story writing skills Clear, detailed acceptance criteria writing experience Experience supporting large backlogs in an evolving Salesforce environment Ability to work with global/offshore teams across time zones Highly detail-oriented, proactive, and organized Strong communication skills; able to remain neutral during heated discussions Experience working with hybrid Agile / waterfall dependency teams Exposure to Agile coaching or teams newly adopting Agile Experience transitioning Salesforce Classic to FSC Salesforce reporting and metrics experience Background in large financial institutions To view full details and how to apply, please login or create a Job Seeker account