Business Systems Consultant - Senior

 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. Indiana Department of Environmental Management (IDEM):

Our mission is to implement federal and state regulations to protect human health and the environment while allowing the environmentally sound operations of industrial, agricultural, commercial, and governmental activities vital to a prosperous economy. We issue air, water, and solid and hazardous waste permits that restrict discharges to environmentally safe levels. Staff members inspect and monitor regulated entities; provide compliance and technical assistance; monitor and assess air, land, and water quality; use enforcement actions as necessary to ensure compliance; and respond to incidents involving spills to soil or waters of the state. 

Role Overview:

 The Business Systems Consultant-Senior is a key member of IDEM's Business Relationship Management (BRM) program, created to strengthen collaboration and improve service delivery between Information Services and the agency's Program Areas. As a strategic liaison, the BSC Senior helps bridge the gap between technology and IDEM's mission by promoting inclusion and open communication, while emphasizing stability of service utilizing information gathered to enhance the building of partnerships, driving value by creating mutually beneficial interactions that satisfy both agency and IS needs and expectations, and serving the organizational purpose while maximizing business value. In this role, the BSC Senior works directly with Program Area leadership, often Commissioners, Deputy Commissioners, directors, and other executives, to understand business needs, identify opportunities, and translate those needs into actionable recommendations for IS. The position requires strong analytical skills, broad IT knowledge, sound judgment, and the ability to communicate effectively with both technical and non technical audiences.

The BSC Senior contributes to IDEM's digital transformation by supporting strategic planning, guiding process improvements, and ensuring that new or evolving technologies align with agency priorities. This work involves navigating complex issues, balancing competing demands, and collaborating with IS leadership, Program Areas, vendors, and other stakeholders to deliver effective, sustainable solutions.

Salary Statement:

 The salary for this position traditionally starts at $70,122.00 but may be commensurate with education or work experience.

Use our Compensation Calculator to view the total compensation package. A Day in the

Life:

The essential functions of this role are as follows:

Promotes the utilization of technical services to resolve business issues within the enterprise, agency, program area, division or product line.

Provides technical leadership on complex business intelligence projects and performs as a Subject Matter Expert in business or functional area.

May lead re-engineering team and act as project manager in some cases.

May participate in strategic planning processes for Information Technology Division, seeking opportunities to apply current and future service offerings to meet the needs of current and potential customers.

Develops technical standards and policies to meet the needs of customers, peers and management.

Recommends and facilitates quality improvement efforts.

May serve as a team leader providing guidance, advice, supervision and/or training to other Business Analysts.

Assists, directs, trains, monitors, and coordinates the work of less experienced staff and assists with the development of difficult and highly complex programs.

Formulates and defines system scopes and objectives through research and fact-finding combined with a basic understanding of user needs, business systems and industry best practices.

Creates process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams.

Establishes contracts for the procurement of technical business solutions.

Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs.

Provides leadership in the development of strategic plans based on customer needs.

Analyzes business and user needs, documents requirements, devises new technical business system solutions, and translates into proper system requirement specifications.

Devises or modifies procedures to solve problems considering telecommunications equipment and systems or computer equipment capacity and limitations, operating time, and form of desired results.

Facilitates the delivery of technical business solutions.

Manages the expectations of customers, peers, vendors and management.

Establishes contracts for the procurement of technical business solutions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for

Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Thorough knowledge of the organization's business systems and commercial business applications.

Thorough knowledge of technical problems and solutions as they relate to the current and future business environment.

Advanced knowledge of the application of software engineering process tools.

Advanced knowledge of project management theories and practices and the ability to apply that knowledge.

Thorough knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.

Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.

Ability to apply system development methodologies to oversee systems modifications and initiatives.

Ability to use logic and critical thinking to address issues efficiently and effectively.

Ability to understand the implications of new information for both current and future problem-solving and decision-making.

Working knowledge of the application of software development methodologies.

Familiarity with using and interpreting data structures and relationships.

Ability to understand how change management methodology aligns with and enhances project management and implementation.

Ability to delegate work, set clear direction, and manage workflow.

Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

Ability to lead, encourage and influence others to perform.

Effectively communicate both orally and in writing.

A degree is not required. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the

State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program:

Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothersUp to 15 hours of paid community service leaveCombined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 on election yearsEducation Reimbursement ProgramGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning access 

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.

IN.gov.