Associate Internal Business Systems Analyst

Job Listing ID:

4491789

Job Title:

Associate Internal Business Systems Analyst Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/14/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job performs business analysis tasks by supporting stakeholders of a specific system application(s), handling user inquiries/issues, and handling enhancements to the system. The incumbent understands a specific application or set of applications he/she supports, how users use the application, and what other systems integrate with the application. Understands how work is being conducted, and through analysis, determines solutions to the issue(s). Works with stakeholders to identify solutions that may include training, process change, or modifications to business rules. Traces business requirements through to test plans and cases, reducing time to fix issues and identify anomalies. The incumbent may interface with Application Development or roles involved in the analysis of the overall business process(es). Develops experience and competence working closely with experienced colleagues to advance professional track career.

ESSENTIAL RESPONSIBILITIES

May work with customers, Application Developers, and other team members to capture capability needs and drive quality business solutions. Support creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design. Support the full software development life cycle by actively participating on project teams based upon experience and need. Provide business and/or subject matter expertise for both project and production related activities on less complex issues, including new strategic programs or initiatives impacting current and existing systems. Ensure compliance for required standards (e.g. SOC 2) and obtainment of all necessary approvals throughout the project life cycle. Assist in supporting various aspects of requirements testing (e.g. testing plan, testing scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. Run system reports and/or create simplistic ad-hoc reports, pulling data from various sources. Assist in the analysis of the reports to ensure system performance and/or results. Effectively communicates with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned.

EDUCATION

Required High School Diploma/GED Substitutions None Preferred Bachelor's Degree in Information Systems or Business Administration/Management

EXPERIENCE

Required 1

• 3 years in a relevant operational area (e.g. customer service, claims, enrollment and billing, etc.) to include 0
• 1 years of technical application experience Preferred 0
• 1 years in the Health Insurance Industry 0
• 1 years in the Healthcare Industry 0
• 1 years in Lean/Six Sigma

LICENSES AND CERTIFICATIONS

Required None Preferred Project Management Professional (PMP) (Lean) Six Sigma SKILLS Leadership Process Improvement Analytical Skills Problem-Solving Communication Skills Presentation Delivery Customer Service Strategic Thi...

Job Classification:

Computer Systems Analysts Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A