Senior UI Business Analyst

• Introduction
• A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide.

You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

• Your role and responsibilities
• Translate UI federal and state policies into clear system requirements, user stories, decision tables, and rules engine logic.
• Support UI system modernization initiatives, including legacy system transitions, payment engines, and integrations with external agencies.
• Perform requirements elicitation, business process modeling (current and future state), gap analysis, and maintain traceability from policy through implementation.
• Ensure compliance with USDOL reporting requirements, audit readiness, and regulatory deadlines within a structured governance framework.
• Collaborate with project managers, scrum masters, and technical teams to ensure successful project execution.

This Job can be Performed from anywhere in the US.

• Required technical and professional expertise
• 10+ years of experience in the UI domain, with a strong focus on ReEmployUSA or similar framework.
• Deep understanding of the UI benefits lifecycle, including claims intake, eligibility determinations, adjudication, appeals, overpayments, fraud detection, and employer tax functions.
• Proficiency in requirements elicitation, business process modeling, gap analysis, and maintaining traceability from policy through implementation.
• Working knowledge of data validation, reconciliation, SQL querying, PII/security compliance, and support for SIT/UAT and defect management.
• Ability to ensure compliance with USDOL reporting requirements, audit readiness, and regulatory deadlines within a structured governance framework.
• Strong stakeholder management and communication skills to coordinate across state agencies, program SMEs, IT teams, vendors, and executive leadership.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.