Business Systems Analyst Confidential Glens Falls, NY 12801 $75,000
- $85,000 a year
- Full-time $75,000
- $85,000 a year
- Full-time About the Role We are seeking a Business Systems Analyst / ERP Administrator to serve as the primary owner and point of contact for our ERP system, with a key focus on Microsoft Dynamics 365 Finance & Operations (F&O) as we prepare for and move through implementation.
This role combines ERP migration support, long‑term system ownership, business process optimization, and hands‑on support in a manufacturing environment. You will play a key role in ERP migration, cutover, stabilization, and post‑go‑live ownership while supporting the users across operations, finance, supply chain, and manufacturing. This is a highly visible, hands‑on role ideal for someone who enjoys being close to the business and improving systems day‑to‑day. What You Will Do ERP Implementation & Ownership (Dynamics 365 F&O) Serve as the primary functional and administrative owner of the ERP system. Partner with implementation consultants during migration to Dynamics 365 Finance & Operations. Support configuration reviews, testing cycles, data validation, and go‑live readiness. Own ERP configuration, master data governance, user access, security roles, and workflows. Act as the first point of contact and escalation for ERP questions, issues, and enhancements. Ensure system usage aligns with business processes, internal controls, and operational standards. Support post‑go‑live stabilization and ongoing continuous improvement initiatives. Manufacturing & Business Process Support Support core manufacturing processes including production, inventory, procurement, and finance. Analyze current‑state processes and ERP usage to identify gaps and improvement opportunities. Translate business requirements into ERP configurations or enhancement requests. Support User Acceptance Testing (UAT) and production readiness activities. Assist with reporting, operational dashboards, and data integrity initiatives. Level 1 & 2 User & IT Support (Onsite) Provide Level 1 & 2 support, with primary focus on ERP and business applications, including: ERP users Core business systems User laptops, desktops, and peripherals Troubleshoot hardware, software, and access issues for onsite users. Support onboarding/offboarding, device setup, and access provisioning. Act as the onsite IT support as needed, coordinating with external IT partners for infrastructure‑related services (servers, networking, security) as required. Governance, Reporting & Vendor Coordination Liaise with Microsoft partners, ERP vendors, and external IT providers. Support audit requirements, access reviews, and segregation of duties controls. Maintain system documentation, SOPs, and training materials. Assist with reporting and insights using Dynamics 365 and related tools. What You Bring Required Qualifications 5+ years of experience in ERP administration, business systems support, or systems analysis. Experience with Microsoft Dynamics 365 F&O / SCM Hands‑on experience supporting an ERP system in a production environment. Strong understanding of manufacturing and supply chain processes. Ability to troubleshoot system issues and work directly with business users. Strong communication and documentation skills. Ability to work independently as the primary internal owner of business systems.
Preferred / Nice
to Have Manufacturing or industrial environment experience.
Familiarity with:
Microsoft Power BI Microsoft Power Automate Microsoft Power Apps Basic understanding of networking and server environments. Participation in at least one ERP implementation or major upgrade. Experience working with ERP implementation partners or managed service providers.
Pay:
$75,000.00
00 per year
Benefits:
401(k) matching Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person
