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Senior Analyst- Customer Growth Direct Marketing
Job
American Express
New York, NY (In Person)
Full-Time
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Job Description
American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world's best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business. The Customer Growth Marketing team within GCS develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch to drive high levels of product satisfaction and long- term engagement among our customers. As a Senior Analyst on the Small Business Customer Growth Marketing team (SBCGM), you will lead and support execution and strategic projects for campaigns within the Email (EM) and Direct Mail (DM) channels. This person will be responsible for leading and executing critical, high-priority campaigns and will manage key growth initiatives that will enhance the customer experience. As a member of the SBCGM team, you will have the opportunity to work alongside a high-performing team that is at the forefront of driving work alongside a high-performing team that is at the forefront of driving innovative and strategic marketing campaigns to our small Business customers This is a highly visible, fast paced, and dynamic role that demands an innovative approach to acquisition marketing, creative development, and testing. This is a terrific opportunity to drive growth for our business by expanding the relationships we have with our customers. This person should have a track record of delivering projects on time by mastering execution and influencing partners along the way. The Sr. Analyst will be in close collaboration with various partners across the business including Marketing, Product, Analytics, Risk, Technology and Finance. This position is ideal for someone with exceptional project management skills, a passion for developing and delivering customer first content, an acute attention to detail, and a vision for scaling channel strategy.