NYPA - IT - 1436 - Business Analyst L3

NYPA

• IT•1436•Business Analyst L3 at Voyatek NYPA•IT•1436•Business Analyst L3 at Voyatek in White Plains, New York Posted in 5 days ago.

$63.00

• $68.

00 per hour

Job Description:

Opportunity Details Full Time NYPA

• IT•1436•Business Analyst L3 White Plains, NY Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider.

Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company

• we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Business Analyst within our team.

Key Responsibilities:

The Contingent worker will be expected to deliver the following activities over the course of the engagement: a. Requirements Elicitation, Analysis, and Management

• Facilitate sessions with stakeholders to gather business, functional, and non-functional requirements.
• Document requirements as BRDs, user stories, use cases, and acceptance criteria.
• Maintain a requirements traceability matrix across all delivery phases.
• Validate requirements with stakeholders and vendors for clarity and alignment.
• Support ongoing refinement, prioritization and requirements change control. b. Business Process Analysis and Design
• Identify process gaps, pain points, and improvement opportunities.
• Design future-state (TO-BE) processes aligned with policies and operational goals.
• Create process maps, swim lanes, and related models for stakeholder communication.
• Collaborate with NYPA teams and vendors to ensure feasible, compliant designs. c. AI-specific Requirements
• Leverage AI for requirements definition and provide expertise in guiding NYPA teams on using AI for business analysis
• Risk & Compliance Assessment
• Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
• Success Metrics Definition
• Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
• Model Explainability Requirements
• Determining the level of transparency needed for users, auditors, or regulators.
• Human in the Loop Design
• Mapping when humans should review, override, or monitor AI outputs.
• Change Management Planning
• Assessing training needs, user adoption challenges, and operational transition planning.
• UAT Planning for AI
• Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios.
• Post Deployment Monitoring Framework
• Identifying how to track model drift, data quality, and continuous performance over time d. Business Change Impact Assessment and Stakeholder Engagement
• Identify impacted stakeholders and assess needs and change impacts.
• Support business readiness and cutover planning. e. Backlog Management and Azure DevOps
• Maintain and refine requirements and user stories in Azure DevOps.
• Ensure items have clear acceptance criteria and prioritization.
• Support sprint planning, refinement, and reviews.
• Track BA artifacts and align with testing and defect management.
• Coordinate with teams to keep documentation current. f. Documentation, Training, and Knowledge Transfer
• Develop and maintain BRDs, functional specs, process maps, and procedure documents.
• Provide input for training materials and job aids.
• Conduct or support stakeholder walkthroughs of new processes and capabilities.

Qualifications:

• Demonstrated experience as a business analyst in software implementations or deployments.
• Proficient in programming languages such as Java, C++/C, and Oracle database.
• Expertise in Excel including macros.
• A deep understanding of technical concepts, principles, and terminology.
• Knowledge and expertise in AI usage in Business analysis.
• Extensive experience in data profiling, analysis, and querying.
• Experience working on data integration projects.
• Extensive experience in developing detailed functional and technical requirements.
• Knowledge of data science concepts, data products and extensive experience in gathering data requirements. E
• xperience working within the Agile framework and employing DevOps (Azure DevOps preferred).
• Excellent analytical, critical thinking, and problem-solving abilities.
• Familiar with automated testing tools.
• Ability to work effectively in a team environment with both employees and consultants.
• Strong communication skills across various levels of technical and business teams.
• Proven management and organizational skills.
• Strong adaptability and capacity to work in fast-paced environments.
• BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience.
• 10+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.
• Programming experience

Preferred Qualifications:

Any of the following BA certifications is a plus:

• IIBA Entry Certificate in Business Analysis (ECBA)
• IIBA Certification of Competency in Business Analysis (CCBA)
• IIBA Certified Business Analysis Professional (CBAP)
• IIBA Agile Analysis Certification (AAC)
• IQBBA Certified Foundation Level Business Analyst (CFLBA)
• IREB Certified Professional for Requirements Engineering (CPRE)
• PMI-Professional in Business Analysis (PBA) Certification Certifications in Agile, DevOps, or programming languages, Data Management are a plus.

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $63.00

• $68.00. At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.
• Flexible Work Schedules
• Health, Dental, and Vision Insurance
• Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contributions
• Company-Paid and Voluntary Life Insurance
• Long and Short-Term Disability Insurance
• Accident, Critical Illness, & Hospital Indemnity Insurance
• 401(k) Retirement Plan with Company Match and Immediate Vesting
• Wellhub Fitness and Wellness Platform
• Pet Insurance
• Training Opportunities
• Employee Referral Bonus Program We are committed to fostering a workplace that supports both your personal and professional aspirations.

As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements. If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions! Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.