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Job Description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The IT Business Analyst II is responsible for supporting IT initiatives including gathering business requirements, identifying meaningful KPIs, generating a cost benefit analysis, providing project support to development teams to clarify requirements and resolve issues, supporting RFI/RFP efforts, and conducting post initiative business value validation.
JOB DUTIES AND RESPONSIBILITIES
Gather and document business requirements associated with IT requests Understand user requirements and support users and development teams during the development, testing and deployment phases of projects. This includes clarifying requirements, resolving issues, creating project documentation and other project needs Support developer testing and UAT Update projects data to support BA activity tracking Support financial analysis for projects, assisting IT and business leads with financial calculations Provide rough labor estimates of initiatives meeting criteria for BA involvement to the IT Resource Management team Assist with the identification of meaningful KPIs associated with initiatives processed by the BA team Identify and document business value for projects and potential projects Assist in the development of decision documents - supporting IT and business leads as needed Assist in the development, submission, management and analysis of RFIs or RFPs
PHYSICAL AND SENSORY DEMANDS
Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.
EDUCATION
Bachelor's Degree in Business Administration or Healthcare Administration (or relevant major) or equivalent work experience is required.
TRAINING AND EXPERIENCE
Minimum 2 years of financial and/or business analytics experience required. Minimum 2 years of experience working in a team environment and an ability to work independently with little oversight required. Minimum 2 years of experience performing project assessments or equivalent required. Minimum 3 years of IT experience required. Minimum 2 years of healthcare experience preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke's University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network's service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING
HOSPITAL IN THE COUNTRY.
In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally. St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke's has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke's was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke's was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.
