Business Analyst with Salesforce experience
Job
Tata Consultancy Services
Pittsburgh, PA (In Person)
$112,500 Salary, Full-Time
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Job Description
Business Analyst with Salesforce experience Pittsburgh, PA Job Details $100,000•$125,000 a year 1 day ago Qualifications Jira Project management tools Project reporting Application Integration Dashboard development Power BI Data visualization software proficiency Computer Science Requirements specification Bug Tracking (Quality assurance practices) Automation Process optimization Business analysis Process improvement Data reporting Mid-level Tableau Data quality management Salesforce Cloud Project management lifecycle Solution architecture design Bachelor's degree Confluence User acceptance testing Data analytics Agile software development CRM system proficiency Analysis (software development lifecycle) Informatica Bachelor's degree in computer science Communication skills Project stakeholder communication Stakeholder relationship building Business process modeling Stakeholder management Full Job Description Business Analyst with Salesforce experience Must Have Technical/Functional Skills Hands-on Salesforce experience (configuration, customization, reporting). Strong understanding of CRM processes, Salesforce Sales Cloud, and Service Cloud. Familiarity with Agile methodologies and tools like Jira or Confluence. Excellent communication and stakeholder management skills. Knowledge of data visualization tools (Tableau, Power BI). Exposure to integration tools (MuleSoft, Informatica). Roles & Responsibilities Requirements Gathering & Analysis o Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements. o Document AS-IS and TO-BE business process flows. Salesforce Solution Design o Configure and customize Salesforce features (objects, fields, workflows, reports, dashboards). o Recommend best practices for Salesforce usage and optimization. Project Execution o Support end-to-end project lifecycle: requirement gathering, UAT, deployment, and post-implementation support. o Coordinate and lead User Acceptance Testing (UAT) and defect tracking. Stakeholder Communication o Act as a bridge between business teams and Salesforce developers/administrators. o Prepare and present status reports and solution documentation. Data & Process Management o Perform data analysis and ensure data integrity within Salesforce. o Identify opportunities for process improvement and automation Salary Range•$100,000•125,000 a year #LI-OJ1 Location Pittsburgh, PA Job Function
TECHNOLOGY
Role Business Analyst Job Id 403422 Desired Skills Business analyst Salary Range $100,000•125,000 a yearDesired Candidate Profile Qualifications :
BACHELOR OF COMPUTER
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