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Job Description
Description Job Title Lead Business Systems Analyst Company Overview A leading public-sector organization based in Los Angeles, CA, dedicated to delivering high-quality services to its community through innovation, transparency, and operational excellence. The organization leverages modern technology solutions to enhance service delivery, improve internal processes, and support data-driven decision-making across departments. Role Summary The Lead Business Systems Analyst serves as a strategic partner bridging business needs and technology solutions. This role leads large-scale system initiatives, drives process improvements, and ensures business applications are optimized for performance and user experience. Based in Los Angeles, CA, this position plays a critical role in shaping technology roadmaps and delivering impactful solutions that support organizational objectives while overseeing a small team. Key Responsibilities + Lead business systems initiatives, serving as a primary liaison between technical teams and business stakeholders + Gather, analyze, and document business requirements, translating them into functional specifications and user stories + Oversee system implementations, upgrades, and enhancements across enterprise applications + Develop and maintain technology roadmaps aligned with business strategy + Manage vendor relationships, including
RFP/RFI/RFQ
processes and contract oversight + Configure, test, and support enterprise software systems to ensure reliability and performance + Monitor system performance, identify improvement opportunities, and implement optimization strategies + Facilitate training sessions and develop documentation to support end users and self-service capabilities + Lead incident response efforts, including root cause analysis and post-incident reviews + Provide technical leadership, mentoring, and oversight to a team of 3-4 direct reports Compensation & Benefits + $120,000 - $140,000 + Competitive benefits package including healthcare, retirement plans, and paid time off + Opportunities for professional development and certification support Additional Details + Work model: Hybrid (3 days onsite per week) + Position includes oversight of a small team (3-4 direct reports) + May require occasional evenings or weekend support for critical system needs + Opportunity to work on high-impact, enterprise-level systems and initiatives +
Eligibility Requirement:
Candidates must be U.S. citizens or lawful permanent residents +
