Business Systems Analyst (Admissions & Records)

Job Description Job Description Business Systems Analyst (Admissions & Records) Job

ID322740

Location GateWay Community College Full/Part TimeFull-Time Regular/TemporaryRegular Hiring Salary Range $68,850.00

• $89,505.00/annually, DOE Grade 118 Work Schedule Monday
• Friday, 8am
• 5pm

Summer Hours:

Monday

• Thursday, 7am
• 6pm Some evenings and weekends may be required This position may allow for a remote work day and the schedule will be determined upon hire.

Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Tfore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at

MCCCD:

Affordable and Comprehensive Benefits Package:

Nationwide Medical, Dental, and Vision Coverage

Paid Time Off:

Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans:

403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules

Employee Health & Wellness Programs:

District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Business Systems Analyst for Admissions and Records supports the optimization of student information systems and operational processes by analyzing business needs, resolving system issues, and implementing technology-driven solutions. This role develops reports, ensures data integrity, manages system access, and collaborates with stakeholders to improve efficiency, compliance, and service delivery. Additionally, the analyst provides training, supports system implementations, and contributes to strategic initiatives within Enrollment Services. Essential Functions 25%

Project Strategy, Systems Implementation & Reporting:

Leads development of project documentation, defining strategy, scope, resources, and timelines for Admissions & Records initiatives, identifies operational and system gaps; designs and implement technology, process, and staffing solutions; facilitates system implementations, including user acceptance testing (UAT) for the local college; develops, creates and maintains Admissions and Records' SQL Server Reporting Services (SSRS) to support data-driven decision-making; administers and supports systems including Dynamic Forms, Laserfiche, SIS, and SLMS as it relates to the Admissions and Records area; delivers staff training and onboarding for the Admissions and Records area/department. Provide departmental supervision and leadership support, as needed 25%

Business Analysis & Process Improvement:

Analyzes and documents business processes, workflows, and system impacts to identify inefficiencies and risks within Admissions and Records. Interprets regulatory requirements and provide guidance on policies, compliance, and best practices; troubleshoots SIS issues, resolve escalated cases, and address data anomalies (e.g., duplicate records, login issues, exception reporting). Researches emerging technologies and industry trends; recommends and implement improvements 20%

Systems Administration & Security:

Manages SIS and SSRS security administration, including user access provisioning, role alignment, and account lifecycle management; ensures appropriate access controls based on job functions and institutional policies; supports operational planning, budgeting, and technical problem resolution 15%

Data Analysis & Integrity:

Analyzes SIS data to support reporting, compliance, and strategic decision-making within the Admissions and Records department; monitors and maintains data integrity within SIS; identifies and resolves discrepancies within SIS 15%

Leadership, Training & Stakeholder Support:

Provides professional support to committees and cross-functional teams through research, reporting, and presentations; facilitates meetings and delivers training on SSRS and system usage; contributes to organizational initiatives and performs additional duties as assigned Minimum Qualifications Bachelor's Degree from a regionally accredited institution in information technology or related field and two (2) years of business systems analysis experience including business process design and/or business requirements definition or workflow documentation and/or acceptance testing within Admissions and Records and/or any other students services department. OR An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Three (3) years of experience working in Admissions, Records, Enrollment Services, or a Registrar's Office within higher education, including at least two (2) years in a community college setting. B. Three (3) years of hands-on experience with a Student Information System (SIS), such as PeopleSoft, along with experience using reporting tools (e.g. Tableau, SSRS, SQL, dashboards). C. Three (3) years of experience with student records processes, including registration, residency determination, transcripts, FERPA regulations, and related policies and procedures. D. Three (3) years of experience documenting business processes, training end users, and providing functional or technical support, including troubleshooting system issues. E. Experience managing system access, security roles, and user provisioning, as well as supporting document management or workflow platforms (e.g., Laserfiche, Dynamic Forms). F. At least one (1) year of programming or query experience using languages such as SQL, Microsoft SQL, or Oracle, along with experience working with applicable local, state, and federal regulations (e.g., residency requirements, immigration laws). H. One (1) year full-time relevant MCCCD experience during the previous two years (internal candidates ONLY) Special Working Conditions May be required to travel or be assigned to all MCCCD locations May be required to work evenings and weekends May be required to work at multiple sites days, some evenings or weekends May require prolonged periods of viewing a computer screen May require lifting objects weighing up to 25-50 lbs MCCCD does not sponsor individuals for any type of work visas.