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Job Description
Job Title:
Pega Technical BSA Location:
Rochester, NY (Hybrid)
Contract Type:
Sub-contractor not Allowed / only w2 Exp- 8+ years
Roles and Responsibilities :
Has practical exposure to Pega PCS framework Conduct stakeholder interviews, workshops, and DCO sessions Conduct stakeholder interviews, workshops, and DCO sessions Understand business processes, pain points, and objectives Gather and document: o Business Requirements (BRD) o Functional Requirements (FRD) o Use cases & process flows Perform gap analysis (current vs future state) Convert requirements into: o User Stories & Acceptance Criteria o Case types, flows, stages,
SLAs Define:
o Business rules o Data mappings o UI/UX logic (screen mockups) Ensure solution aligns with Pega framework capabilities Participate in Agile ceremonies: o Backlog grooming o Sprint planning o Daily stand-ups o Sprint demos Create and manage Product Backlog Items (PBIs) Prioritize and refine user stories with Product Owner Work closely with: o Lead System Architect (LSA) o Senior System Architect (SSA) o Developers Clarify requirements and constraints Validate feasibility of business requirements in
Pega Support:
o SIT (System Integration Testing) o UAT (User Acceptance Testing) Responsibilities include: o Defining acceptance criteria o Reviewing test cases o Validating solution against requirements o Ensuring BA sign-off before test execution [Cognizant...ementation | Word] Act as single point between business stakeholders and IT team
Conduct:
o Playback sessions o Demos o Requirement clarification calls Manage expectations and drive approvals
Documentation & Deliverables:
Key deliverables:
BRD / FRD
User stories + acceptance criteria Process maps / workflows Data models / mappings UI mockups / wireframes Traceability matrix