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Job Description
Job Description Help for Job Description. Opens a new window. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Revenue Systems and Analytics Analyst will work closely with leadership in Sales and Operations teams to ensure the business needs of our International sales teams are being met, and all sales processes are being optimized.
Responsibilities:
Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
Manage prospecting lists
Oversee any Sales-related process and/or system improvements and implementations
Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
Other projects as needed in the Operations Department