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Job Description
We are hiring for Salesforce Business Analyst // Hybrid role.
Location:
Parsippany, NJ 07054 (Hybrid 4 days onsite required)
Role:
Salesforce Business Analyst We are looking for a Senior Salesforce Business Analyst Consultant who will play a key role in bridging business needs with technology solutions. This individual will be responsible for eliciting requirements, defining user stories, analyzing systems, and partnering with cross-functional teams to deliver impactful Salesforce solutions. Key Responsibilities Business Analysis & Requirements Gathering (70%) Collaborate with stakeholders across the organization to understand business processes, systems, and improvement opportunities Conduct requirement-gathering sessions, workshops, interviews, and surveys Translate business needs into clear functional requirements, user stories, and use cases Recommend best practices and scalable Salesforce solutions Document current and future state processes (as-is / to-be) using: Process flows, swim lane diagrams Wireframes and mockups Interface designs and presentation Testing & Delivery Support (20%) Partner with IT development (onshore/offshore) and QA teams Ensure thorough system and integration testing Lead and coordinate User Acceptance Testing (UAT) Team Collaboration & Mentoring (5%) Provide guidance and feedback to team members Additional Duties (5%) Support project needs and continuous improvements Required Skills & Experience Strong experience capturing and documenting B2B customer-centric requirements Expertise in: Business requirements & functional specifications User stories & acceptance criteria Process mapping & workflow design Wireframing and UI/UX alignment Preferred Qualifications Experience with Salesforce Sales Cloud and Experience Cloud Understanding of digital user interface and user experience best practices Industry exposure to durable goods, manufacturing, construction, or building materials Education & Certifications Bachelor s degree in Computer Science, Information Systems, Business (IT focus), or related field 5+ years of experience in system analysis and design Certification such as CBAP is a plus