Business Systems & Quality Analyst

Business Systems & Quality Analyst The Goal Family of Companies - 2.6 Sioux Falls, SD Job Details Full-time 4 days ago Benefits Paid parental leave Health savings account Paid holidays Health insurance Dental insurance Tuition reimbursement 401(k) 4% Match Parental leave Vision insurance 401(k) matching Qualifications Bachelor's degree in information technology Computer Science Bug Tracking (Quality assurance practices) Bug Reporting (Quality assurance practices) Mid-level SQL Bachelor's degree Release management Lending Analysis (software development lifecycle) Business requirements Cross-functional collaboration Bachelor's degree in computer science 2 years Cross-functional communication Test Planning (Quality assurance practices) Information Technology Database software proficiency Full Job Description At Goal Solutions, this role exists to protect system quality as our platform grows. You ensure releases work as expected, issues are caught early, and systems support client needs without disruption. You'll sit at the intersection of testing and business analysis—making sure what we build works in the real world. What You'll Do Own testing efforts across releases to ensure stable, high-quality deployments Identify, track, and resolve defects before they impact clients Translate business needs into clear test scenarios and requirements Analyze system behavior and recommend improvements Partner with IT, developers, and business teams to deliver reliable solutions What to Expect in This Role Fast-paced environment with shifting priorities and tight deadlines High visibility work tied directly to client experience and platform performance Constant context-switching between testing, analysis, and issue resolution A mix of independent work and cross-team collaboration You'll Be a Great Fit If You Take ownership of quality and don't let issues slip through Stay detail-focused while managing multiple priorities Can quickly adapt when priorities or requirements change Communicate clearly with both technical and non-technical teams Enjoy solving problems and improving how systems work What You Bring - Required Bachelor's degree in IT, Computer Science or a related field, OR a minimum of two years progressively responsible experience, OR an equivalent combination of education and experience Experience creating and executing test cases and test plans Strong understanding of software testing methods and defect tracking Working knowledge of SQL and relational databases What You Bring - Nice to Have Experience with test automation tools or frameworks Background in financial services, lending, or loan servicing platforms Success Looks Like (6-12 Months) Releases go out with minimal defects and strong system stability Issues are identified early and resolved before impacting clients Testing processes are more efficient and scalable You're a trusted partner across IT and business teams Why Goal Solutions Competitive salary + bonus eligibility 401(k) with 4% company match Medical, dental, vision, and HSA ($1,700 annual contribution) 14 paid holidays (including your birthday) Paid parental leave, tuition reimbursement, and long-term incentives Apply Apply if you take pride in catching what others miss and ensuring systems work the way they should.