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O365 Messaging Consultant
Job
E-Solutions Inc.
Frisco, TX (In Person)
Full-Time
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Job Description
O365 Messaging Consultant (Frisco, TX, 75034), (Morrisville, NC, 27560) | 06/24/26 Job Description Hi, Hope You're Doing Well!! This is Prisca, and I'm an Account Manager with E-Solutions., a diversity-inclusive global workforce solutions company headquartered in San Jose, California. I was going through your resume and wanted to share this amazing, fast-moving opportunity that I have, which seems like the perfect fit for a dynamic person like you. Here's the job description for your reference.
Job Title:
O365Messaging Consultant Job Location:
Frisco, TX OR Morrisville, NC (Hybrid 2 days onsite in a week)Job Duration:
Long Term Contract Job Description:
- Support day-to-day aspects of the level 2 Support for Microsoft 365 and related services
- Ensure to handle the tickets within the Service Levels and maintain the quality of resolution provided
- Provide support on Microsoft 365, including Mail flow, Spam Control/Filtering, Security and compliance aspects like Auditing, Retention, Data Loss Prevention SharePoint Online & OneDrive including permission and access including guess access etc Microsoft Teams related troubleshooting and support for end users Hands on knowledge on SharePoint Server Patching, deployments, etc.
- Co-ordinate with other teams appropriately to ensure speedy resolution of issues
- Update the knowledge base and documentation of issues and solutions
- Manage and Support Office 365 Mailboxes, Groups etc
- Team and collaboration skills
- Vendor Management and coordination
Technical Skills:
Should have several years' experience working with a large client using Microsoft 365 Good analyzing and troubleshooting skills Sound understanding on Identity management, and application integration is required. Work experience in a Hybrid setup would be an added advantageProcess Skills:
Incident Management + Change Management (Planning & Execution) Handling On- call Escalations Monitoring and maintaining SLA requirements for the tickets queue and management Process adherence & Security compliance KB preparation and review, Knowledge sharing & documentation Root cause analysis / Problem Management Should have good written and communication skills Sincerely, Prisca Account Manager, E-Solutions m: +1 (408
- 381•3903 w: www.