CLERK

CLERK University of California - San Francisco United States, California, San Francisco 500 Parnassus Avenue (Show on map) Jun 24, 2026 The Department of Pharmaceutical Services provides a full range of services for patients cared for by the UCSF Medical Center, as well as its providers and payers. These services include, but are not limited to: drug procurement, storage, and security; safe accurate and timely preparation and distribution of drugs; clinical pharmacy services for patients; development of drug uses policies within the medical center; drug information services for clinicians and patients; and participation in technology assessment and quality assurance programs. The department encompasses the Department of Clinical Pharmacy, an academic campus unit within the School of Pharmacy, which has a primary responsibility for teaching professional courses in the PharmD curriculum, research, and public service. The Department of Clinical Pharmacy and Pharmaceutical Services share their philosophy of pharmaceutical care. Under Pharmaceutical Services, the Inpatient Pharmacy, at Parnassus, Mount Zion and Mission Bay Sites, provides pharmaceutical care to patients hospitalized at Moffitt, Long, Mount Zion and Mission Bay Hospitals and specialized services to researchers on campus. The Specialty Pharmacy Clerk is responsible for delivering exemplary customer experience. This role encompasses register sales and other clerical duties. The Specialty Pharmacy Clerk is also responsible for performing shipping, cash management, administrative functions and other responsibilities assigned by the Operations Supervisor. Incumbents may participate in budget, grant, or contract preparation; administer and control departmental expenditures; maintain departmental personnel records and provide departmental personnel services; prepare reports and maintain pertinent files and other required records; provide non-laboratory business services such as purchasing, inventory and stores, facilities and space utilization; and provide general clerical as well as secretarial assistance to departmental staff. This level is characterized by the procedural nature of tasks assigned, detail of instructions, or restrictiveness of guidelines provided, or confinement to accepted methods and procedures indicated by tasks assigned. Repetitive, routine, or standardized tasks are performed with little or no supervision, once learned. At this level, the following factors should be considered: Assignments entail specific tasks, unrelated but each complete in itself; or a series of steps which are normally repetitive and in a prescribed sequence. Specific instructions are provided regarding tasks to be performed, sources to be used, and products desired. Non routine work is reviewed. Guidelines provided are oral or written instructions or established procedures; and they are few in number or sources, detailed, specific, directly applicable and readily available. No originality is required. Incumbents are responsible for completion of assigned tasks in accordance with guides and/or instructions. % of time Essential Function (Yes/No) Key Responsibilities (To be completed by Supervisor) 95%

Yes Operational Support:

Shipping System Utilization and Documentation High level understanding and utilization of pharmacy programs and software associated with shipping and additional task completion Ensure all shipping department reports are generated and submitted in a timely manner Shipping Process and Operations Maintains clean and orderly shipping area Prepare patient packages for shipping. Tasks may include, but not limited to: Inspecting each package for correct items, missing items, broken items, and record any problems with the packaging Assuring the shipping information is accurate, double checked and printed correctly on shipping labels Completing shipment and delivery documentation in the pharmacy's Patient Management Platform Ensuring all prescriptions are packaged appropriately according to stability guidelines and shipped through the correct vendor and method Reconciling open fulfillment prior to end of day and arrival of shipping courier

Inventory and System Management:

Order supplies for the pharmacy department as needed Ensure all merchandise, supplies and shipping containers are restocked Prescription intake and processing Patient registration into Willow and Patient Management platform Prescription entry and adjudication Cash Management Receives payment by cash, check, credit cards, vouchers, or automatic debit Issues receipts, refunds, credits, or change due to customers Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations Perform daily and weekly cash and/or payment reconciliation Weekly payment deposit and ad hoc deposits, if necessary Customer Service Maintains clean and orderly checkout areas Upholds pharmacy standards pertaining to customer service Assists customers by answering questions, locating items, or referring them to the pharmacist for clinical information Clerical and Administrative Duties Respond to third party requests, i.e., audits/re-credentialing and provides necessary information/documentation Completes all necessary follow up actions Identify areas for process/quality improvement and works with the pharmacy supervisor to implement improvement measures Sort out incoming faxes and categorize as appropriate 5% Yes Regulatory and Operational Standards Completes pharmacy training requirements Stay up to date on pharmacies and department's policies and procedures Upholds accreditation and regulatory standards Complies with all regulatory requirements, including

HIPAA/HITECH

Other responsibilities Assists in training new employees. Participates in the pharmacy's continuous quality improvement, as necessary Adapts to the pharmacy's changing needs, as necessary Self-motivated and ability to multi-task with minimal supervision 100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

REQUIRED QUALIFICATIONS

High school graduation; or an equivalent combination of education and experience At least 1 year of pharmacy experience Knowledge of basic computer functions which include the ability to create and save text documents and to create and send emails Ability to work in a manual or automated pharmacy setting Ability to safely operate power material handling equipment as necessary This position requires flexibilityto orient and work at all UCSF Medical Center locations.

PREFERRED QUALIFICATION

Previous experience in a specialty pharmacy, warehouse, retail or shipping/receiving environment is preferred

REQUIRED LICENSES/CERTIFICATIONS

None About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

REQUIRED QUALIFICATIONS

High school graduation; or an equivalent combination of education and experience At least 1 year of pharmacy experience Knowledge of basic computer functions which include the ability to create and save text documents and to create and send emails Ability to work in a manual or automated pharmacy setting Ability to safely operate power material handling equipment as necessary This position requires flexibilityto orient and work at all UCSF Medical Center locations.

PREFERRED QUALIFICATION

Previous experience in a specialty pharmacy, warehouse, retail or shipping/receiving environment is preferred

REQUIRED LICENSES/CERTIFICATIONS

None